Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.8
72 reviews
5 stars
12
4 stars
2
3 stars
2
2 stars
3
1 star
53
- THTammy HartsellDec 16, 20251.01 customer service person working who is new and does not really know what she is doing. 45 minute wait and still waitinv my turn. Worst customer service ever!!!!! They totally suck!!! Banks do not care about their customers anymore. Only profit. Greed is killing this country.
- PKPeggy KoernerNov 28, 20255.0I did business with Shanti today , the excellent customer service she gave was very refreshing. She was so patient with me. I will tell my friends to go she her at this location !!
- SLStephanie LooseSep 6, 20251.0I opened a bank account on August 22nd. On that same day I provided my certificate of trust as I wanted my account put in my trust name. It is now approximately 3 weeks later and I've yet to get my account in my trust name. I have sent three emails to the person I dealt with. I have left messages on their Facebook account.
- YTYvette TDec 30, 20231.0The line is way too close to the teller window. Everyone knows your business . No privacy. Please move the line back so people can have privacy when dealing with money
- MDMaria Ruiz DuranDec 13, 20171.0A mi me trataron como una basura
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Austell, GA?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using funds from your checking account.
What types of banking products are offered at Truist in Austell?
Truist offers Checking accounts, Commercial banking, Credit Cards, Loans, Mortgages, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management services.
What languages are supported at the Truist branch in Austell?
The branch supports English and Spanish to assist customers.
What services does Truist provide at this location?
Services include Deposit Transactions, Retail and Business Loans, Night Depository Service, Mortgage Loans, Insurance, Investment, Treasury, Trust Services, Leasing, Cash Management, International and Retail Wire Transfers, and Foreign Currency Exchange.
What are the regular branch hours for Truist in Austell?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Are there any nearby dining options to Truist where I can grab a meal?
Yes, nearby you can find The Sports Grill, Tasty Crab House, Chipotle Mexican Grill, McDonald's, Domino's Pizza, and Wingstop for a variety of dining choices.
If visiting Truist, where can I find pet services nearby?
The Dog House nearby offers pet sitting, grooming, and other pet services, convenient for customers needing pet care while attending the bank.
What nearby medical facilities are accessible around the Truist branch in Austell?
Nearby medical facilities include Aspen Dental, WellStreet Austell Urgent Care, Piedmont Urgent Care, My Eyelab, and Emory Rehabilitation Outpatient Center, which can be useful for visitors needing health services.