At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
The customer service at this branch could definitely be improved. I rated my experience two stars, primarily because one employee did make the effort to step out of her office and greet me, even while assisting another customer. However, it took over 15 minutes before anyone else acknowledged me after I sat down.
This was my first visit to this location. I came in to update my name due to marriage. One representative informed me that while I could update my profile, I would need to bring my husband in to update our joint account. I was then handed off to another representative who said she needed to check if she could proceed—but instead of following up, she helped two other customers and never returned. I only received assistance when the original employee came back to help me.
My experience would have been much better if I had been given accurate information from the start. Unfortunately, I won’t be returning to this branch. No one congratulated me on my marriage, and no one greeted me when I first entered the bank.
What is the address of the Truist ATM at Daniel Village Branch?
The Truist ATM at Daniel Village Branch is located at 2815 Wrightsboro Rd, Augusta, GA 30909, USA.
Is the Truist ATM at Daniel Village Branch open 24 hours?
Yes, the Truist ATM is accessible 24 hours a day, seven days a week.
What types of ATM services are offered at Truist Daniel Village Branch?
The Truist ATM offers services including ATM withdrawals, cash deposits, check cashing, envelope free deposits, cardless ATM access, and bilingual ATM services.
What financial services are available at Truist aside from ATM services?
Truist offers a range of financial services including mortgages, investing, business banking, online banking, wealth management, loans, credit cards, and more.
How can I contact Truist Daniel Village Branch for assistance?
You can contact Truist Daniel Village Branch by phone at +1 706-619-2633 or toll-free at +1 800-786-8787.
Does the Truist ATM at Daniel Village support handicapped accessibility?
Yes, the Truist ATM is handicapped accessible and includes features such as drive-up accessibility.
What nearby banks are located close to Truist Daniel Village Branch?
Nearby banks include First Bank, State Bank & Trust, Cadence Bank, and Fifth Third Bank, providing customers with additional banking options in the area.
Are there any nearby money transfer services where I can send or receive funds?
Yes, Western Union is located nearby and provides money transfer services for convenient transactions.
What shopping centers or retail stores can I visit near Truist Daniel Village Branch?
Daniel Village Shopping Center, BI-LO, Food Lion, and Rent-A-Center are nearby retail locations perfect for shopping before or after your visit to Truist.
Does Truist offer online banking or digital banking services?
Yes, Truist offers online banking and digital banking services to help manage your finances conveniently from anywhere.