Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
30 reviews
5 stars
10
4 stars
2
3 stars
2
2 stars
2
1 star
14
- RLRyan LeeDec 18, 20255.0I had the pleasure of working with Shweta and she was very helpful, professional, and personable. Although my visit took longer than expected, she advocated on my behalf, pushed to move the process along, and made it clear that my time was important. I truly appreciated her dedication and excellent customer service.
- SDS DSep 11, 20251.0I’ve had this bank for over 10 years and this has become one of the worst banks to bank with. Computer system handles everything and makes all the decisions. Choose another bank if you want good customer service and a bank that will actually help with your situation. This is not a people bank, this is just their way to make money off us and truly not help us out. It’s all about money to them and not about their customers at all. I will be closing all 5 of my accounts including my business account and will bank with someone who values my business and time. You’ve have been warned and it’s up to you if you make this mistake by banking with them. Also, was a really great bank when it was just SunTrust.
- MNM NyegardJul 15, 20241.0Ridiculous being on hold 30 plus minutes before someone answers the phone.
- THTipree HamptonSep 1, 20234.0The ATM is $3.50 for non-members
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 801 Broad St, Augusta?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST. Branch visits include receiving a temporary debit card immediately.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
How do I activate my Truist debit card?
You need to activate your debit card online to make digital purchases and in-person payments.
What are Truist's regular business hours?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed on weekends.
What services does Truist provide at their Augusta location?
Services include deposit transactions, retail loans, credit cards, business loans, night depository, mortgages, insurance, investments, treasury, trust services by appointment, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
Which nearby places can I visit before or after my visit to Truist?
You might enjoy visiting Modjeska Augusta (dance club and bar), Shake City Augusta (ice cream and bakery), or Joes Underground (American restaurant and bar) nearby.
Are there nearby legal services near Truist in Augusta?
Yes, several legal services are nearby, including Hull Barrett PC, Balch & Bingham, and Best Lawyers, which might be convenient if you require legal advice after banking.
Is there an ATM nearby Truist's Augusta branch?
Yes, there is a Truist ATM located close to the branch for convenient cash withdrawals and deposits.
Does Truist support multiple languages for customers?
Yes, Truist provides services in both English and Spanish to better assist a diverse customer base.