Truist

2.4
33 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2625 PEACH ORCHARD RD, AUGUSTA, GA
30906, United States

Hours

Reviews

2.4
33 reviews
5 stars
9
4 stars
2
3 stars
2
2 stars
0
1 star
20
  • FQ
    Frankie Q
    Oct 17, 2025
    1.0
    I spent over 30 minutes inside, in line, with only 1 person working both the drive thru and the window on a Friday afternoon. The manager was useless as he and another employee sat behind desks instead of opening a drawer and working. Bad leadership.
  • MP
    Michael Peters
    Oct 2, 2025
    1.0
    Worst customer service I've ever seen at a bank. I've never gone in to see a teller and been out in under 45 minutes. Absolutely wretched service
  • TM
    Tee Miller
    Sep 11, 2025
    1.0
    Always 1 or 2 tellers working.. They slow and don't greet you... Branch manager will see the line backed to the door and not come help. It's ridiculous
  • BM
    Bea Meadows
    Oct 31, 2019
    4.0
    They are slow but if u ever get your turn they are very friendly and helpful but never will they get in a hurry

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.