Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
37 reviews
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1
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1 star
23
- RBRaquel BlackAug 1, 20251.0Only 2 personnel working on a Friday which landed on the 1st, business account trying to process a deposit and it has taken roughly an hour.
- NCNichole CarterJul 23, 20251.0If I could leave no star I would .
- KSKassandra ShanksJul 23, 20251.0Worst customer service ever , not recommended for anyone .
- CNCalandra NewmanJul 11, 20245.0I had a wonderful experience at this branch location Yvonne, Tiffany, and Cynthia provided me with excellent customer service from the moment I walked in. I will definitely be back to this location! Thank you ladies 😊
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch located at 2901 Washington Rd open to customers?
The Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new checking or savings account at Truist?
You can open an account online, by phone, or at a branch. Online applications require waiting for your debit card and checks to arrive, while branch visits allow you to receive a temporary debit card immediately. You can also call 844-4TRUIST during business hours for assistance.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital purchases and in-person payments linked to your checking account.
What types of products and services does Truist offer?
Truist offers checking, commercial banking, credit cards, loans, mortgage services, online and mobile banking, personal savings, small business banking, and wealth management services.
Are there any nearby restaurants where I can dine before or after visiting Truist?
Yes, several dining options are nearby, including Zoes Kitchen (Mediterranean), Jason's Deli (delicatessen and sandwiches), McDonald's (fast food), Surcheros Fresh Mex (Tex-Mex and American), Zen Ramen And Bar (sushi), Crazy Turks Pizza Bar & Grill, Genji Sushi Bars Augusta, Washington Hall (seafood), Cook Out, and CookOut- Washington Rd (burgers and hot dogs).
What nearby shopping centers or stores can visitors to Truist explore?
Washington Crossing shopping center, Mattress Firm retail store, Carter's and OshKosh B’Gosh children's clothing stores, and Mallys Market grocery store are all located close to Truist for convenient shopping.
Are there hotels near Truist for customers who might be traveling?
Yes, there are several hotels nearby including Tru by Hilton Augusta Washington Road, West Bank Inn, and Wingate by Wyndham Augusta Washington Road, providing convenient accommodation options.
What languages are supported by Truist at this location?
Truist offers services in both English and Spanish to support a diverse range of customers.
How can I schedule an appointment or open a checking account online with Truist?
You can schedule an appointment or open a checking account online by visiting the URL https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment or https://www.truist.com/open-account?cid=local-seo.