Wells Fargo Bank

Reviews

• SK

  Santosh K

  Oct 21, 2025
  5.0
  Good customer service. Was able to complete my task quickly with no wait.
• LB

  Leah Battle

  Sep 7, 2023
  1.0
  The absolute worst experience ever by a banker and supposed manager Brittany Barnes. I opened up a business checking and savings account at another branch over 2 weeks ago and still haven’t received my card. I went inside the branch at 9am this morning to see perhaps if my debit card could be rushed with some type of tracking considering it has been 10 business days and I need the card for my business transactions . The banker advised that I wait until 3pm later that afternoon to see if it would be delivered by the postal courier at my office and if not he would put a rush on it. No luck from the postman so I went back to the branch this afternoon, spoke with the same guy that said he would help and just needed to get final approval by “manager” Brittany. She walks in the office with an attitude and tells me that I must go back to the branch that I opened the account at to request a rushed card. I was very disappointed considering the banker had already promised to help me considering the long delay or possible lost mail. Now it’s almost 5pm and the other branch is closed and I would also have to drive 30 + mins to the branch I opened the account at not including traffic. My frustrations caused me to inquire about a withdrawal of my funds and closing the account and Brittany the manager didn’t hesitate to do so .. instead of finding a solution or resolve for my inconveniences she insisted the branch was to close in less than five minutes and did not hesitate the attempt to close my account and loose a customer which demonstrated WellsFargo do NOT value their customers at All.
• ES

  Eula Smith

  Aug 3, 2023
  5.0
  Very Professional Service, yet friendly , courteous service. My visit was like I was only customer they had. During a lengthy transaction India and Brittany Barnes, Mgr., were very caring and made the whole process very pleasant . Thank You, from a new widow, your kindness was noted and appreciated. A very Satisfied Long Time Customer Eula Smith
• SL

  Spencer Little

  Aug 23, 2022
  2.0
  One customer in the bank and there’s a Lady sitting at her desk on her phone and they tell me I need an appointment to close an account. Not sure how that makes sense.
• JD

  Jay DiCenso

  Oct 1, 2016
  1.0
  It just took me 20min to get fast checks printed! My teller (a "lead teller") just walked away from me for 10min with no explication and started helping other customers. Members of the staff apologized for wait times, but made no effort to move any faster than a leisurely pace. Infuriating. While we were waiting my girlfriend was told that she was not allowed to use the bathroom because she was not an account holder. Atrocious customer service.

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