Wells Fargo Bank

Reviews

• TW

  Theresa Wright

  Oct 11, 2023
  1.0
  I recently went into this bank last Thursday to open an account, I was assisted by a very nice gentleman, that informed me of my options to open the account. I paid my deposit and left. Only to receive a call the next afternoon that my account was being closed as they do a 2nd check on the accounts and there was an CK that was submitted that didn't clear on my account from 2020, so that was the reason. I explained to the gentleman that at that time my ex husband had access to the account and any transactions were from him. He stubbornly ignored my plea for another resolution and said that I have to withdraw my money by the 23rd or a cashier's CK will be mailed to the address on file. With being told that such decisions are at the discretion of the bank , I went into the bank today to see what I could do salvage having a account, not for writing or even depositing any checks but for direct deposit from my employers and sending money to my kids)family. The lady was very nice but she offered no assistance in speaking with anyone. Considering that they are supposed to offer second chance banking that option was obviously not what I was given. Banking is supposed to be personable and people oriented, hint the reason for in person interactions. If I wanted to be handled with no disregard I would have chosen and online pre paid account. Even the bank rep stated that the ppl in those offices don't take into account people's situations they just do what they choose to do and believe. Contrary to that every body is somebody and situations put ppl in tough spots sometimes. If you want to make a decision on something or someone exhaust all options before you just close the door in someone's face!!
• AP

  Anita Pablos

  Aug 22, 2023
  1.0
  I called customer service and it was in the Philippines. WHY? I never thought my personal information, MY BANKING INFORMATION , WOULD BE OUTSOURCED TO ANOTHER COUNTRY HORRIBLE I HAD QUESTIONS I NEEDED ANSWERED .
• SK

  Sravan Kumar

  Oct 19, 2018
  4.0
  Bank near Atlantic Station in Midtown Atlanta
• PI

  Pat Idel

  Sep 3, 2018
  1.0
  what bank does not allow a friend to deposit cash in their bank account and because their excuses are trying to prevent drug dealers from depositing money that makes it okay to inconvenience me or my friends we're not drug dealers and if you assume everybody is a drug dealer whenever you're doing banking remember I have a choice to take my money other places I've been banking with you for 20 years probably closer to 30 but when I can't have a friend of mine simply go put cash money in my bank account then that's why you've earned a one-star review there's been no notification to anybody about this what if it what bank doesn't take cash I mean. You guys suck
• JD

  juan ignacio vega diaz

  Mar 31, 2015
  5.0
  bueno

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