Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
I went to the Wells Fargo branch at 1071 on Chattahoochee Ave Nov 21, 25 to cash a legitimate check that was drawn on Wells Fargo, and it turned into one of the most humiliating experiences I’ve had at a bank.
While standing in front a sign that literally says “Courtesy,” I was treated with none. The teller told me she couldn’t match my check to other checks she had cashed, which made me feel like I was being accused of trying to pass a fake check. I was questioned, treated with suspicion, and eventually had the police called on me for simply trying to cash a Wells Fargo check. The check was drawn on Wells Fargo. They could’ve instantly verified it through the internal system. Which is common procedure. Not holding my check up to a computer screen, profiling my check to see if it “Matches other checks”. For my safety I recorded this interaction involving me. Which is legal and for my protection. I felt embarrassed because they had no accurate reason.
I have a screenshot from the video showing this moment, and in another image, a white customer can be seen walking in and being greeted kindly while the officer was already standing in front of me. The difference in treatment was clear and deeply uncomfortable.
After leaving, I went to another Wells Fargo location where the same check was cashed immediately with no issue at all. That proved the problem wasn’t the check it was how I was treated at this branch. The teller at the other bank, said she doesn’t know why they said they couldn’t verify the check, because she verified it instantly. This is my personal account of what happened. I’m sharing it to bring awareness and accountability for how I was profiled and humiliated in a place that advertises courtesy on its walls but failed to show any. It is legal to record a an interaction I was involved in to be safe, and make sure I was being treated with “courtesy “. I WAS NOT!
KT
Kendale Thomas
Feb 26, 2024
5.0
It was a blessing to leave Regions Bank and Come over to Wells Fargo. Should’ve been with Wells Fargo years ago.
JF
James Few
May 22, 2023
3.0
This location is often understaffed and has long waits.
BC
Bobbie Case
May 22, 2018
5.0
Employees are so helpful and friendly! Love my bank!
JM
james mason
Apr 20, 2016
1.0
I wish I could give less than one star. When I arrived at this branch and told the banker my problem, he told me to call the 800 number because he didn't know what to say to me.
What banking services does Wells Fargo Bank at 1071 Chattahoochee Ave NW offer?
Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products.
What are the operating hours of Wells Fargo Bank on weekdays?
The bank is open from 9:00 AM to 5:00 PM Monday through Friday.
Is Wells Fargo Bank open on weekends and holidays?
No, the bank is closed on Saturdays, Sundays, and certain holidays including November 11 and November 27, 2025.
How can I schedule an appointment at Wells Fargo Bank?
You can book an appointment online through the provided appointments link: https://appointments.wellsfargo.com/maa/appointment/?storeid=AC18160
Does Wells Fargo Bank location at 1071 Chattahoochee Ave NW have a drive-through?
No, this Wells Fargo Bank location does not have a drive-through service.
What is the contact phone number for Wells Fargo Bank at this location?
You can reach the bank at +1 404-350-2940 or the toll-free number +1 800-869-3557.
Are there nearby ATMs available for quick cash withdrawals near Wells Fargo Bank?
Yes, there is a Wells Fargo ATM nearby which provides easy access to banking services without entering the branch.
What beauty salons and spa services are located near Wells Fargo Bank?
Nearby beauty salons and spas include Pretty Addictive Hair Studios, Vybrantstudios, Cutz By Blair, Lavish Luxury Boutique, The Grooming Quarters, Enriched Extensions, Sway House of Hair, My Favorite Barber Place, Salon Ramsey, Hair By Belle Bree, and Reekdabarber.
Are there any event or entertainment venues near Wells Fargo Bank?
Yes, nearby entertainment venues include I-Inspire Dance Studios and Tago Event Center, suitable for arts and recreation activities before or after your banking visit.
What other amenities or stores can customers find near Wells Fargo Bank to combine errands?
Nearby amenities include furniture and interior design services at Atlanta Craftsman Interiors, tattoo and piercing shops like Inky Boot Tattoos and Outlinez Tattoo Co., women's clothing stores like Arthur's Ladies Sportswear, and electronics stores like Trew Audio and Techs To Go.