Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
43 reviews
5 stars
15
4 stars
1
3 stars
3
2 stars
2
1 star
22
- IIIrvinAlonzo4 days ago5.0Not leaving Donna a five-star review would be unfortunate, because she deserves even more than that! From the moment I walked into her office to open my account, her warm and welcoming energy made the entire experience unforgettable. Donna was incredibly patient, informative, and genuinely cared about making sure I understood everything. It’s rare to receive service that feels this personal and attentive. Donna truly went above and beyond, and I’m grateful for the amazing experience. Highly recommend!
- MRMikell ReynoldsOct 10, 20251.0Truist is fine. This branch is always shockingly short
- WMWilliam MicklerDec 3, 20242.0The staff here is super and courteous. Vast majority of experiences here are about long and aggravating delays. Truist apparently too cheap to pay for sufficient staff. Great for stockholders. Too bad for customers.
- JKJames KernAug 24, 20241.0Just left after asking for change. I was told by the teller they don’t have access to money. Um- is this not a bank? They could only do deposits. Horrible customer service. Don’t bank here.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at 965 Memorial Dr SE, Atlanta?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Does Truist offer drive-through banking services at this location?
No, the drive-through is closed every day of the week at this Truist branch.
How can I open a new checking or savings account with Truist?
You can open an account online for convenience, visit the branch in person to get a temporary debit card immediately, or call their phone number to open an account by phone (available Monday-Friday, 8 AM to 8 PM, and Saturday 8 AM to 5 PM).
How do I activate my Truist debit card for use?
You can activate your debit card online to start using it for in-person and digital purchases.
What products and services does Truist provide at this branch?
This Truist branch offers checking and savings accounts, credit cards, loans (including mortgage and business loans), online and mobile banking, small business banking, wealth management, insurance services, and investment services.
Can I schedule an appointment at Truist without visiting the branch directly?
Yes, you can schedule an appointment online through Truist's reservation URL for specific services that require appointments.
What languages are supported at the Truist branch on Memorial Dr SE?
The branch supports English and Spanish for customer service.
Are there any nearby places to visit for dining or entertainment before or after your visit to Truist?
Yes, nearby you can visit Home Grown GA, an American and Southern restaurant, or enjoy a movie at AMC Madison Yards 8 cinema. Salt Factory Pub is also nearby for a casual pub experience.
Which beauty salons are located near Truist at 965 Memorial Dr SE?
Several salons nearby include Luminary Hair Salon, FLOW studio, Mood Atl Hair Salon, Salon Lofts, Garnet's Hair Care, Patrice Hector Ultimate HairStylist, VivaLuscious Salon, James Wilder Salon, Wildwood Salon, Hair by Ally Jo, Honey Bee Wax & Sugaring Studio, Heir Restoration Salon & Services, and New Beginnings Hair Studio.
Are there nearby health and dental services close to Truist?
Yes, Madison Yards Family Dentistry, Willow Orthodontics - Atlanta/Madison Yards, and BB Braces Braces offer dental and orthodontic services nearby.