Truist

2.8
47 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3175 COBB GALLERIA PKWY, ATLANTA, GA
30339, United States

Hours

Reviews

2.8
47 reviews
5 stars
20
4 stars
1
3 stars
1
2 stars
1
1 star
24
  • AA
    Autumn
    Oct 28, 2025
    3.0
    Javen (spellcheck) and another worker whom is a girl with dreads are very helpful every time I visit. I always enjoy working with them! Coming from someone to works in banking it is very important how your attitude is and I value that when I visit other banks to see if they are providing great customer service. I recently visited this branch for a SIMPLE TRANSACTION and it was only one teller whom I’ve never seen before and she was on the teller line alone with a line of 3 people and one person in the lobby waiting with no help. Ridiculous for one.. then her “manager” (I don’t know who hired him) comes over to assist FINALLY and they took forever trying to verify me and I’ve been a client for a while (at least a year and come change) I’ve expressed how I only come this one branch and the manager clearly didn’t know me because he clearly isn’t a “the build a relationship type”. He was very rude and told I could go to another branch because they made a mistake on their side and I was there for 20 minutes for a deposit! I’m BIG on customer services which led me to type a review because don’t work in customer service if you can’t provide the service that is expected of you. Go where good customer services isn’t required Mr. Manager!
  • OA
    Omid Jaimand (All in One Automotive)
    Jun 18, 2024
    5.0
    Very responsible employee’s and great customer service, been coming here for business deposits and always seen great attitude from the employees, Thanks
  • CC
    Cass
    Jan 15, 2022
    5.0
    friendly workers and good vibes all around!
  • AU
    ANDRES URREA
    Feb 23, 2020
    5.0
    Good customer service

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.