Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
49 reviews
5 stars
20
4 stars
1
3 stars
2
2 stars
1
1 star
25
- RORoberto “Mozzie” OsabaJan 5, 20263.0Incorrectly deposited an amount into my account that would have lost me 400$ They rectified it very quickly but had i not caught it, it could have been a much more difficult issue to resolve as it was a cash deposit
- HWHarold WassermanDec 26, 20251.0Horrible complaint and claim service. Deposited via seller and needed to pay rent, trust refused to release funds via debit card, even though funds were available. Cost me $250.00 I answered all fraud questions and called from phone my profile page. They didn't care and ignored my claim of being late on rent.
- AAAutumnOct 28, 20253.0Javen (spellcheck) and another worker whom is a girl with dreads are very helpful every time I visit. I always enjoy working with them! Coming from someone to works in banking it is very important how your attitude is and I value that when I visit other banks to see if they are providing great customer service. I recently visited this branch for a SIMPLE TRANSACTION and it was only one teller whom I’ve never seen before and she was on the teller line alone with a line of 3 people and one person in the lobby waiting with no help. Ridiculous for one.. then her “manager” (I don’t know who hired him) comes over to assist FINALLY and they took forever trying to verify me and I’ve been a client for a while (at least a year and come change) I’ve expressed how I only come this one branch and the manager clearly didn’t know me because he clearly isn’t a “the build a relationship type”. He was very rude and told I could go to another branch because they made a mistake on their side and I was there for 20 minutes for a deposit! I’m BIG on customer services which led me to type a review because don’t work in customer service if you can’t provide the service that is expected of you. Go where good customer services isn’t required Mr. Manager!
- OAOmid Jaimand (All in One Automotive)Jun 18, 20245.0Very responsible employee’s and great customer service, been coming here for business deposits and always seen great attitude from the employees, Thanks
- CSCas SmallOct 14, 20235.0Whitnee Clark was great very informative great personality
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular operating hours of Truist at 3175 Cobb Galleria Parkway?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
What are the drive-through hours for this Truist branch?
The drive-through service is available Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts can I open at Truist?
You can open checking accounts for daily transactions and savings accounts for saving toward goals or emergencies. Checking accounts offer debit cards and check writing, while savings accounts are intended for deposits and saving funds.
How can I open a new account with Truist?
You can open an account online, by phone at 844-4TRUIST, or by visiting a branch. Opening in person allows you to receive a temporary debit card immediately, while online applications require waiting for mail delivery.
How do I activate my Truist debit card?
You need to activate your debit card online to be able to make digital and in-person payments using your checking account funds.
What financial services does Truist provide at this location?
This Truist branch offers services including checking and savings accounts, business loans, mortgages, credit cards, investment and wealth management, treasury services, and foreign currency exchange.
Are there any nearby ATMs if I need to access cash quickly?
Yes, nearby ATMs include other Truist ATMs in the area to help you conveniently access cash when visiting or passing by the Cobb Galleria Parkway location.
What other banks are near the Truist branch for additional banking options?
Nearby banks include Suntrust Bank and BB&T, providing you with alternative institutions for different banking needs close to the Truist branch.
What nearby places can I visit for dining or relaxation before or after my Truist visit?
You can enjoy a meal at Top Spice Thai and Malaysian Cuisine, or relax at True REST Float Spa, both conveniently located near the Truist branch.
How can the United States Postal Service near Truist help me with my banking errands?
The nearby United States Postal Service offers convenient mailing and shipping services that can complement your banking activities, such as mailing checks or bank correspondence after visiting the branch.