Truist

2.8
36 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
855 PEACHTREE ST NE STE 1A, ATLANTA, GA
30308, United States

Hours

Reviews

2.8
36 reviews
5 stars
13
4 stars
3
3 stars
2
2 stars
1
1 star
17
  • TT
    True
    Aug 1, 2025
    5.0
    This is the best bank I have been with thus far every time I have came into this establishment I am greeted with nothing but smiles and positive energy each staff has showed me grace and patience and have worked with me very well and answers a lot of my questions 10/10 I definitely recommend this location to any one I will definitely be back to open up my savings account 🙌🏽🙌🏽
  • JW
    John Walker
    Jul 30, 2025
    1.0
    I went there today to try to send a domestic wire, and they had no one who could do it. They said there was only one person who could do it and they had no idea when that person might be in (30 mins, 4 hours, etc.). So, I could not even make an appointment. Basically, they shrugged their shoulders at me and suggested I try a different branch. Hopefully, the next branch I try will be better run.
  • AM
    Anton MOORE
    Jun 19, 2025
    5.0
    Awesome experience, and my Future is extremely Bright because of them and their Financial Specialist.
  • BB
    Briana Blakely
    Feb 25, 2022
    5.0
    Ok, I know everyone is having their issues with Truist Bank's recent merger and I know the employees are just screaming and I am feeling everyone's pain as well. However, I have to give an awesome shout out of appreciation to Travis Franklin and David (did not get his last name) at BBT Truist Bank, 855 Peachtree location. The professionalism, and customer service was AMAZING! Mr. Franklin, understood my issue and kept me update as to what was going on, and David also helped with emailing the proper channels to help the issue get resolved. Sometimes, patience and just having the right spirit, can help make any situation less tense. With that said, I know "we" the "public" can be less understanding when something goes wrong, and want it corrected asap. Just remember being respectful and kind to those that are helping "we" the "public" will get you further then coming in yelling and being disrespectful at those that are providing us with customer service. So, if you get a chance swing by 855 Peachtree BBT - Trusit, and ask for Mr. Franklin and David and tell them "keep up the awesome job" your valued and appreciated!
  • SH
    Sarah Ellena Hogrefe
    Aug 2, 2019
    5.0
    Great place to bank.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.