Truist

3.0
18 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2275 MARIETTA BLVD NW STE 130, ATLANTA, GA
30318, United States

Hours

Reviews

3.0
18 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 star
9
  • IT
    Isaac Taylor
    Aug 21, 2025
    1.0
    The branch manager and employees are kind and friendly, but the bank itself is terrible. I was charged three overdraft fees totaling $108.00 because they did not alert me of my negative balance until the next day. I asked if they could at least refund two of the overdraft fees since there should have been an alert for the first overdraft fee, but they refused to refund me. After being with BB&T/Truist for about 10 years, I've decided to switch to Chase. The $300.00 for opening a Total Checking account with them will be nice!
  • SP
    Sanket Patel
    May 22, 2024
    1.0
    I am utterly disappointed and frustrated with my experience at this bank, so much so that I'm compelled to advise everyone to steer clear! From the moment I opened my account, I sensed something was off, but I decided to give it a chance—what a mistake that was. I recently deposited a check worth $35,000, and to my dismay, they are holding it for 7 business days! This not only disrupts my financial plans but also blatantly violates federal regulations regarding check holds. this bank is more interested in milking interest on my funds by holding more than it should be . Their practices are not just disappointing; they're unethical. If you're considering this bank, I strongly suggest you look elsewhere. Don't get trapped like I did. Consider this a firm warning from a thoroughly dissatisfied customer.
  • JG
    Jermaine Goodwin
    Jun 21, 2019
    1.0
    They are so slow, and they lady wouldn't help me because she had to call my employer.
  • NH
    Nick Henner
    Nov 15, 2018
    5.0
    Hands down the best bank branch I’ve ever used. Alton is an amazing banker, and the teller and manager are wonderful. Seriously... don’t go anywhere else!
  • SA
    Stacy Axel
    Sep 21, 2018
    5.0
    BEST LOCATION AND STAFF> SiMone is a terrific Bank Manager and everyone with her is terrific!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.