Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
27 reviews
5 stars
11
4 stars
4
3 stars0
2 stars
1
1 star
11
- PDPriya D'SouzaJun 10, 20255.0Rarely busy and great customer service
- JEJ EamesAug 12, 20245.0This particular Truist branch at Emory is outstanding! Calls are returned, appointments are kept by bankers and Sheverne in particular went above and beyond to help me today. Very appreciative of this level of service. Will go out of my way to bank with this Emory branch. Thank you!
- LGLewis GlennSep 20, 20195.0I opened an account today and had the absolute best experience! Shout out to the Branch Manager- KC!! I’ll be sending all my friends and family here to this location!
- BWBuck WinfieldFeb 6, 20171.0The branch manager is very rude on the phone, and goes out of his to be not helpful
- TATonya AttawayAug 12, 20155.0Awesome experience! I was greeted right away and they were more than happy to assist me with my needs
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at the Truist branch on 1685 N Decatur Rd NE?
Drive-through services are available Monday to Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays for drive-through.
What are the regular business hours for this Truist location?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
What products and services does Truist offer at this location?
Truist offers products including checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
How can I open a new account with Truist at this branch?
You can open an account online, by phone at 844-487-8487 Monday to Friday 8am-8pm and Saturday 8am-5pm, or visit the branch during business hours to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital and in-person payments linked to your checking account.
Does Truist offer services in languages other than English?
Yes, this Truist branch offers services in both English and Spanish.
Are there nearby places where I can grab a coffee or snack before or after visiting Truist?
Yes, Bread Emory, a café and coffee shop, and Highland Bakery at Goizueta Business School are nearby and great options to enjoy before or after your visit.
What cultural or entertainment venues are close to this Truist branch?
Nearby venues include the Schwartz Center for Performing Arts and Emerson Concert Hall, excellent spots to visit for theater and music events around your banking trip.
Are there educational institutions near Truist that clients might be visiting?
Yes, Emory University's Goizueta Business School, Emory Law Career Center, and Emory University School of Law, among others, are close by, making this location convenient for students and staff.
How can I schedule an appointment to visit Truist at this location?
You can schedule an appointment online via the Truist reservation site.