Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
41 reviews
5 stars
21
4 stars
1
3 stars
1
2 stars0
1 star
18
- CBChristy brownAug 14, 20251.0A check was deposited into my account on August 7th but was returned on August 8th. My account is still on hold for an investigation. I'm confused as to why my account is still being investigated if the check was returned. It's been a week, and the customer service representatives keep repeating the same story. I'm really hoping they don't close my account without giving me my money. close my account without giving me my money.
- JBJoseph BlairAug 5, 20251.0Have you ever had a charge on your account that shouldn't be there? You call the place of that charge, they agree its a mistake and will issue a refund but said refund will take 14 business days. So you call your bank to tell them theres a mistake, and you need to dispute it to get the money back in your account now. Well, Truist does NOT do provisional credits on merchant disputes. My car note double drew on Friday… Its now Tuesday, and Truist is still telling me they dont do credits, its still in process…… Im minus a whole car notes worth of bill money for 5 days, so far, and my timeframe for a dispute is up to 90 days. This is insane logic to me, and has never been a thing at other banks. If you want a bank that has your back, this isnt the one.
- CAC AUHJul 25, 20251.0Worst bank ever . They will take your money if you open account online especially a business account . Had to get an attorney to get my money back ! They are clowns for sure
- AAAtoomer2Oct 4, 20225.0I wanted to share my recent experience at the branch located at 241 Peachtree Street - Peachtree Center Atlanta GA . I scheduled an in-branch appointment with a banker to remove myself from a joint account I have with my daughter. My daughter is a new college student at Georgia State and I am teaching her how to manage her finances on her own. I had the pleasure of working with one of your bankers for our appointment. She took the time to explain the options to us both. She was incredibly thoughtful and patient. She asked really great questions to understand my daughters needs in order to offer her the best new account choice. She was able to connect with her in ways that showed the company’s true value of caring. She is a terrific example of what a great company this is and how wonderful it is to have confidence in our financial decisions.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at 241 Peachtree St NE, Atlanta?
Truist is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.
Does Truist offer drive-through banking services at this location?
No, the drive-through service at this Truist branch is closed every day of the week.
What products and services does Truist provide at this Atlanta branch?
This Truist branch offers a range of products and services including checking and savings accounts, commercial and small business banking, credit cards, loans, mortgages, online and mobile banking, personal savings, and wealth management.
How can I open a new account with Truist?
You can open a Truist account online, visit a branch during business hours for immediate debit card activation, or call Truist at 844-4TRUIST (844-487-8487) during their phone support hours.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital purchases and in-person payments using your checking account balance.
What languages are supported at this Truist branch?
This Truist location supports English and Spanish for customer services.
Is there a convenient public transit option near the Truist branch?
Yes, the Marta Peachtree Center Transit Station is nearby, making it easy for customers to access Truist using public transportation.
Are there dining options close to Truist for a meal before or after banking?
Yes, Checkers, a fast-food burger restaurant, is nearby and a convenient option if you want a quick meal before or after visiting Truist.
What nearby services are available if I need property management or real estate assistance?
The Promise Homes Company and Presidential Properties LLC, both nearby, offer real estate and property management services to clients in the area.
Can I handle my shipping and courier service needs near Truist?
Yes, the UPS Access Point location close to Truist provides courier, delivery, and shipping services for your convenience.