Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
20 reviews
5 stars
8
4 stars
2
3 stars0
2 stars
1
1 star
9
- TTTishOct 21, 20251.0Awful. Long hold times so they can get the upper hand and leave you exhausted before an agent ever picks up. Most atlanta locations appear safe until you experience the dangers of interacting with associates and staff in each one. It's not worth the hassle. This bank also blocks and bounces THE MOST transfers for no reason, eating up $20 "chargebacks" like it's nothing for them and it's all the customers fault.
- RTRichard TippettOct 16, 20185.0I recently opened an account here. From the moment I walked in, I was greeted with a warm welcome. The process was easy and delightful. The staff even called back to make sure everything was working out. Great job and well done to Stacia and her amazing team.
- LBLorena BaronaDec 28, 20171.0Worst customer service! I've tried to change my phone number over the phone. The lady was not in the mood to help Me at all...after asking her 3 times to change my phone number, she told me that my phone cannot be added. Ask for supervisor and waited for 15mins. Finally went into the app, found where I was able to change my number and was successfully updated.... Don't know what kind of error she had on the computer. I think that's was: not in the mood error!
- JWJordan WalshMar 1, 20115.0Service is Excellent, they really stand for making the customer feel appreciated... every company has their exceptions, some employees that dont always have the best day... but SunTrust as a whole works hard to make sure that every client is greeted with a warm and sincere Welcome. I appreciate their efforts to make a difference when so many businesses have stopped caring these days.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the opening hours of the Truist branch at 26 Peachtree St NW Unit CU1?
The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is there a drive-through or drive-up window service available at this Truist branch?
No, the drive-through window is closed every day of the week at this location.
What services does Truist offer at this branch?
Services include deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours, or by phone. Online applications require waiting for your debit card and checks to arrive by mail, whereas branch visits allow you to receive a temporary debit card immediately. Phone support is available Monday to Friday from 8 AM to 8 PM, and Saturday from 8 AM to 5 PM at 844-487-8487.
How do I activate my new Truist debit card?
You can activate your debit card online to use it for both digital purchases and in-person payments.
Can I find an ATM near the Truist branch at 26 Peachtree St NW Unit CU1?
Yes, there is a Truist ATM nearby, providing convenient access for cash withdrawals and deposits.
Are there dining options close to the Truist branch?
Yes, nearby dining options include W K Wings Restaurant and Blue Orbit Restaurant Consulting, where you can enjoy meals before or after your banking visit.
What notable landmarks or buildings are near the Truist branch?
Nearby landmarks include the William Oliver Building and One Park Tower, both useful reference points when visiting the Truist branch.
What languages are spoken at this Truist branch?
The branch offers services in English and Spanish to accommodate a diverse clientele.
Does Truist provide online and mobile banking services?
Yes, Truist offers online and mobile banking services, accessible through their apps available on Android and iOS platforms.