First Horizon Bank - Atlanta, GA - Cumberland Blvd SE

3.5
13 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Atlanta. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Onsite servicesAvailable
  • Free parking lotAvailable
  • Free street parkingAvailable

Location

First Horizon Bank - Atlanta, GA - Cumberland Blvd SE
3625 Cumberland Blvd SE, Atlanta, GA
30339, United States

Hours

Reviews

3.5
13 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
1
1 star
4
  • JT
    Justin Tate
    Aug 25, 2025
    5.0
    Irvin is absolutely oriented in serving people with gladness and expertise!
  • WW
    Wrane White
    Sep 9, 2024
    5.0
    As a first time homebuyer I felt very confident from start to finish. Kendall did an amazing job throughout the entire process. He was available to answer any and all questions. The speed and dedication to this process makes it easy to refer anyone to Kendall for loan opportunities in the future.
  • PB
    Panda Bear
    Apr 24, 2019
    5.0
    Best ceiling panels of any branch
  • RC
    Renita Crawley
    Feb 22, 2019
    1.0
    This BANK IS HORRIBLE!!!! I WAS WRONGFULLY TARGETED!!!! Tuesday 2/19 at 9:00am- I was excited to open a business account for the 1st time. I thought I had all my documents, but I was missing my EIN number. Riley told me I could get the IRS to fax the information to bank. But in the meantime, he could set-up my personal account. While he was doing that, I was looking up the IRS number on my phone. When I got on the IRS web page it would not let me click the number to dial. So, I got Riley's sticky note cards on his desk write the number down. I call the IRS but shortly hung-up because the lady that was assisting Riley told me that she another number which was essential the same number I JUST dialed previous. I was a bit aggravated because I was already waiting on hold for 7 minutes and I had another appointment to attend 10:00 AM. I gather my things and left. Few hours later I got a call from Riley asking, I did I accidentally grip a business card when I was gathering my things? So, I search my car, purse, wallet but I didn't see it. I give him a call back to confirm told him I'll be back on Friday to finish the business account. Friday, 2/22 3:15PM- 2nd try to open the business account. When I arrived, I told the lady at the front desk I wanted to open a business account and I have the IRS on the line to fax my EIN. The lady that was helping me didn't even know the bank had a fax machine. The was the 1st flag! The IRS confirm the fax was sent the 2 lady claimed they didn't receive it. So they provide me with another fax number the IRS confirmed again it was send. The lady received it but didn't see my personal profile set-up yet and Riley had to finish it to gain credit for the account. 2nd red flag! I was under the impression Riley set-up my personal account on Tuesday as he stated...... I go to Riley's desk. He asked me look through my purse again for the business card. I did and I found it in my wallet mixed in with the other business cards, I apologized and gave it back to him. In my mind it was a total accident. No big deal. Suddenly, the lady from Tuesday that give me the same number for IRS comes over and accuses me of stealing a business card and needed an explanation. I told it was a total mistaken it was NOT intentional. Riley and this lady when back and forth with me over a BUSINESS CARD of a PERSON I DO NOT KNOW or CARE to KNOW!!!! They were asking why would I do that? Why would I take bank property information? We saw the cameras and saw you put it in your purse. AS IF I WAS A CRIMINAL!!! They made me feel like I was a THIEF and discriminated against! I'm TELLING THESE FOLKS IT WAS A PURE ACCIDENT!!!! WHY IN THE HELL I WOULD WANT BUSINESS CARD FROM SOMEONE I DO NOT KNOW!!! They are in cahoots together saying we are trying to know why too. During this process, I felt harassed and discriminated against. After all of that they asked me are you sure you still want to open your account. Red flag number 3!!! Deep inside I didn't because I thought those actions were not called for but.... Since I just drove from Forest Park, GA to Smyrna, GA during my lunch break, was on hold with the IRS for 35 minutes to get my EIN faxed and I had ALL my paperwork I just needed my account now so I could go! They Riley started acting like my EIN number was not valid even though the IRS JUST FAXED.... After an hour and a half later, he provides me with a rejection letter stating they cannot open my account with no indication of why!!!!! NOW, I FEEL LIKE THIS IS DEEPER MATTER AND I FEEL BEING WRONGFULLY TARGETED!!! Please see the attachment below: (As you can see there is no REAL reason checked why I could not open an account) After this experience I would not RECOMMEND ANYONE to BANK HERE! I work too hard to give my hard-earned money to an organization like this! PLEASE DO NOT WASTE YOUR TIME HERE!!!!

Frequently Asked Questions About First Horizon Bank - Atlanta, GA - Cumberland Blvd SE

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.