Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
Hours
Reviews
4.0
12 reviews
5 stars
9
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1 star
3
- ZHZeyad HassanJul 14, 20255.0Kind and caring, have been coming here for 9 years and the best customer care. Thank you
- PLPatterson LundquistNov 16, 20225.0Staff is great. Knows me by name, handles all my needs quickly and efficiently. The location closest to me (Sandy Springs) was closed so it was a nice surprise to find the staff from that location now at this one. Always a pleasure doing business here.
- MSMichael SimonApr 22, 20205.0We have multiple accounts and transactions with this bank. They are all good people and very knowledgeable. We appreciate their personal touch and making banking personal again.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 5571 Chamblee Dunwoody Road?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the drive-through service at First Citizens Bank available on weekends?
No, the drive-through service is only available Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
On which holidays is First Citizens Bank closed?
The bank is closed on Thanksgiving (November 27, 2025), Christmas Day (December 25, 2025), New Year's Day (January 1, 2026), and Veterans Day (November 11, 2025).
What types of banking products does First Citizens Bank offer at this location?
They offer checking and savings accounts, personal and business lending, home equity loans, credit cards, online and mobile services, merchant services, and business credit cards.
How can I contact First Citizens Bank at this location?
You can reach them by phone at +1 678-338-3400 or by fax at +1 984-867-3451.
Where is First Citizens Bank located?
It is located at 5571 Chamblee Dunwoody Road, Atlanta, GA 30338, USA.
Are there any coffee shops near First Citizens Bank for grabbing a drink before or after my visit?
Yes, Starbucks is nearby, offering coffee and internet café services where you can grab a drink before or after your banking visit.
What dining options are available close to First Citizens Bank?
Nearby dining options include First Watch for breakfast and brunch, Smoothie King for smoothies, Steak and Grace, Moe's Southwest Grill for Mexican food, Marlow's Tavern for American cuisine and bar, and Mellow Mushroom for pizza.
Is public transportation available near First Citizens Bank?
Yes, Chamblee Dunwoody Road serves as a transportation point nearby, making it easier for customers to access the bank using public transit.
Are there any pet stores or services near First Citizens Bank?
Yes, Petco is close by, offering pet training, pet supplies, and other pet services.