First Citizens Bank

2.5
21 reviews

About

BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

Location

First Citizens Bank
79 West Paces Ferry Road, Atlanta, GA
30305, United States

Hours

Reviews

2.5
21 reviews
5 stars
7
4 stars
0
3 stars
1
2 stars
1
1 star
12
  • SD
    Sabrin Dutta
    Sep 6, 2025
    5.0
    Keval was very knowledgeable about different options and scenarios for commercial loans. Very much liked that he was very open and transparent with me on trying to find the right package. Highle recommend!
  • PH
    Parker Hendricks
    Sep 5, 2025
    5.0
    Just had to take a moment to thank the team for making all of our business dealings super smooth. We landed at First Citizens after meeting Keval after an introduction from a trusted friend and for years now he has gone above and beyond with any of our needs. Beyond general banking he is a great advisor/ consultant whenever I have off-the-wall questions or need insights into decisions on our financial future. Big thanks for all the care and service!
  • RC
    Ryan Casey
    Nov 22, 2024
    1.0
    Avoid unless you like paying $35 a month for a business checking account, slow/no response time, and no comparative benefits to any other bank in the area
  • TH
    Tim Hollis
    Nov 22, 2023
    1.0
    Horrible bank. Closed my account. Not convenient and wanted to charge me $7 to have my final statement mailed to me after my online access was eliminated when I closed the account. Bank cannot issue replacement debit cards onsite either. Archaic banking at its best.
  • KS
    Kate Stice Stewart
    Dec 20, 2018
    5.0
    Awesome group- they go above and beyond. We are a super complicated customer and they always help us with whatever we need. Definitely recommend.

Frequently Asked Questions About First Citizens Bank

What are the regular branch hours for First Citizens Bank at 79 West Paces Ferry Road?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Is there a drive-through service available and what are its hours?

Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.