Business Details
About
Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Location
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Reviews
2.5
21 reviews
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- SDSabrin DuttaSep 6, 20255.0Keval was very knowledgeable about different options and scenarios for commercial loans. Very much liked that he was very open and transparent with me on trying to find the right package. Highle recommend!
- PHParker HendricksSep 5, 20255.0Just had to take a moment to thank the team for making all of our business dealings super smooth. We landed at First Citizens after meeting Keval after an introduction from a trusted friend and for years now he has gone above and beyond with any of our needs. Beyond general banking he is a great advisor/ consultant whenever I have off-the-wall questions or need insights into decisions on our financial future. Big thanks for all the care and service!
- JJJuanApr 23, 20251.0Desilee discriminated against me when trying to open up a bank account. She stated that its odd I reached out to them to open an account , most times they reach out to potential prospects and stated their is alot of fraud going on so she implied those were my intentions. Then Sonya yelling and screaming , and trying to start a womans rights campaign or a women empowerment campaign cause i told her be quiet when I'm talking. She dont know how to yield to the customer or how to respect a grown man when he's talking. I will not be doing business with them. Worse experience i ever had. I was discriminated , and verbally attacked by sonya.
- CLChristian LubseyJul 26, 20241.0Just rude for no reason. Don’t bother coming here.
- ALAlan LoperSep 28, 20225.0Great customer service
Frequently Asked Questions About First Citizens Bank
What are the regular branch hours for First Citizens Bank at 79 West Paces Ferry Road?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is there a drive-through service available and what are its hours?
Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
What banking products and services does First Citizens Bank offer at this location?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking, business lending, business credit cards, and merchant services.
Where is First Citizens Bank located in Atlanta?
It is located at 79 West Paces Ferry Road, Suite 100, Atlanta, GA 30305.
Are there any holidays when this First Citizens Bank branch is closed?
Yes, the branch is closed on November 11, November 27, December 25, and January 1.
Can I visit a coffee shop near First Citizens Bank if I want to grab a refreshment before or after my visit?
Yes, Allegro Coffee Company and Cafe Jonah and The Magical Attic are nearby coffee shops you can visit.
Are there any nearby dining options near First Citizens Bank for a meal or a drink?
Yes, restaurants and bars like Atlas, The Club at Chops, Le Bon Nosh, The Garden Room, and the St. Regis Bar are nearby for dining and drinks.
If I'm traveling to First Citizens Bank, are there hotels or accommodations nearby?
Yes, The St. Regis Atlanta and The Remede Atlanta Spa (hotel) are nearby lodging options.
Where can I find nearby shopping options after visiting First Citizens Bank?
Swagg Boutique provides women's clothing and shoe shopping nearby, and Buckhead Market Place is a shopping center close by.
Can I access parking facilities conveniently near the bank?
Yes, Laz Parking is a nearby parking facility for your convenience.