Coastal States Bank (CSB) is a community bank serving businesses, their owners and individuals looking for a local banking partner. CSB offers business checking accounts, loans and treasury management solutions for small and medium-sized businesses, as well as personal checking and savings accounts with online and mobile banking services.
Friendly and fast service! I actually enjoy banking now because of Jody & Ahriel!
WL
william lawson
Aug 8, 2025
5.0
Very pleasant and friendly.
IB
Iesha Baker
May 15, 2025
1.0
I’m extremely disappointed with the customer service I recently received from this bank, particularly from a branch manager who was unhelpful, condescending, and flat-out rude. I’ve been a loyal customer for years—even before the recent takeover—and have never experienced this level of disrespect.
I contacted the branch regarding a serious issue with Zelle holding my business payments, which is critical to my operations. Instead of assisting me or showing any effort to resolve the matter, the manager was dismissive and short with me. She repeatedly told me to “just go back and read her email,” refused to provide her full name when asked, and spoke in a tone that was both unprofessional and degrading.
As someone who runs a business and relies heavily on banking efficiency and support, this type of behavior is unacceptable. I expected far better from a financial institution that I’ve trusted with my money and business needs for so long.
This experience has made me realize I need to end my relationship with this bank.
MM
Michael Moore
Aug 18, 2023
5.0
A regional bank. Very friendly service and being smaller they have more leeway to provide better deals to customers.
Frequently Asked Questions About Coastal States Bank
What types of accounts does Coastal States Bank offer?
Coastal States Bank offers business checking accounts, loans, treasury management solutions for small and medium-sized businesses, as well as personal checking and savings accounts.
What are the hours of operation for the Coastal States Bank branch at 2841 Akers Mill Road?
The branch is open Monday through Friday from 9:00 AM to 4:30 PM and is closed on Saturdays and Sundays.
Is there a drive-through service available at the Coastal States Bank Akers Mill location?
No, the Coastal States Bank Akers Mill branch does not have a drive-through service.
Where is Coastal States Bank located?
Coastal States Bank is located at 2841 Akers Mill Road, Atlanta, GA 30339, USA.
How can I contact Coastal States Bank at the Akers Mill branch?
You can contact the Coastal States Bank Akers Mill branch by phone at +1 404-601-1250.
What online resources are available to learn more about Coastal States Bank?
You can visit their official website and social media pages on Facebook, LinkedIn, Instagram, and their YouTube channel for more information.
What should I know about holidays when planning a visit to Coastal States Bank?
The bank is closed on several holidays including November 11, November 27, December 25, and January 1.
Are there any nearby restaurants where I can dine before or after visiting Coastal States Bank?
Yes, nearby restaurants include E'terie Restaurant & Bar, Griswold's Chicken, Cinco Mexican Cantina, Blaze Pizza, and Tin Drum Asian Kitchen, which offer a variety of dining options.
What nearby services and shops are close to Coastal States Bank that customers might find useful?
Customers can find various nearby services such as Ultimate Graphics for home services, OfficeMax for business supplies, and several beauty salons like Phenix Salon Suites and Curls By V.
Is there a nearby hotel where out-of-town banking clients can stay?
Yes, Embassy Suites by Hilton Atlanta Galleria is a nearby hotel convenient for clients visiting Coastal States Bank from out of town.