At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
They list the operating hours to close at 5pm but they will turn you away as early as 4:20. I cannot speak to their actual ability to perform their abilities because they refused.
MB
myleke barrow
Jun 22, 2025
1.0
I waited 5 mins just for a teller to assist the person behind me. Horrible experience and will never go back
CP
Corey Pendley
Jun 17, 2025
1.0
Branch staff is very good but extremely unhappy with Truist bank as a business owner and new account holder.
I have experienced the longest deposit holds of any bank I’ve ever had, extremely negatively effecting my business! I’ve already lost $5,000 because I lost a customer because of the deposit holds. I have deposits that were supposed to be available today that are still not available, they will not push my deposit or help in any way.
Think twice before opening an account with Truist, I wish I had!
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM.
Is the Truist branch open on Sundays?
No, the Truist branch is closed on Sundays.
What services does Truist offer at this location?
Services include deposit transactions, loans, credit cards, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Online applications require waiting for your debit card and checks by mail, while branch visits provide a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online, which enables digital purchases and in-person payments using your checking account.
What are the differences between Truist checking and savings accounts?
Checking accounts are for daily transactions like purchases, digital payments, and deposits. Savings accounts are for saving money towards goals or emergencies, primarily a one-way deposit account.
Are there any nearby places to get a coffee before or after visiting Truist?
Yes, Starbucks is nearby where you can enjoy coffee or a snack before or after your visit to Truist.
What nearby dining options are available around Truist for a meal?
You can find several dining options nearby including Schlotzsky's sandwich shop, LongHorn Steakhouse, Chili's Grill & Bar, Planet Smoothie, and It's Just Wings.
Is there a nearby post office near Truist for mailing needs?
Yes, the United States Postal Service and a UPS Access Point location are close by for your mailing and shipping needs.
Does Truist support transactions in Spanish?
Yes, Truist services are available in both English and Spanish to better serve clients.