I’ve been with this bank for years and never had to wait as long as I did I waited two hours the woman was rude wouldn’t help when I asked her a question. Wasted two hours of my day and you can’t talk to anyone directly on the phone
MH
Marquillis Hawkins
Jan 1, 2020
1.0
Horrible banking system and even worse customer service . Their “online banking “ is a complete joke the most you can do is see your balance . Unsure how they have been in business so long .
GR
Gyspy Rose
Jul 19, 2018
1.0
In customer service, answering the phones is the face of good customer service for a company. Yet, they or the call center rarely answer their phones for I call weekly. On many occasions, I have waited 20 minutes nobody answered over the time past two years, yet two answered. I have Called in the non-busy, morning hours after 9:00 am and I do NOT here from anyone.
I am currently on holding for the next available representative, as the recording puts it. She is annoying. I have been waiting for 15:15. 😡 🔥 DOCO needs to hire more people to answer calls or remove the call center to provide more individual attention to the customer like it once was. It is a waste of time to use a call center.
If you want good customer service, your best bet is to go elsewhere. I am closing my account today.
Frequently Asked Questions About Georgia's Own Credit Union
What are the regular drive-thru hours for Georgia's Own Credit Union in Americus?
The drive-thru is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
When is the Georgia's Own Credit Union Americus branch closed?
The branch is closed on Sundays and on certain holidays including November 11, November 27-28, December 25, January 1, and several others. Check their website for specific holiday hours.
What products and services does Georgia's Own Credit Union offer?
They offer Auto Loans, Credit Cards, Mortgages, Home Equity, Personal Loans, Student Loans, Checking and Savings Accounts, Online Banking, Commercial Banking, 24/7 ATM, Drive-thru, and Notary Services.
Where is Georgia's Own Credit Union located in Americus, GA?
It is located at 602 Tripp St, Americus, GA 31709, United States.
Does Georgia's Own Credit Union have an online presence or mobile apps?
Yes, they have a website and mobile apps available for Android and iOS. Their website URL is https://www.georgiasown.org/location-details/americus/. Android app is on Google Play and iOS app is on the Apple App Store.
What are the Saturday hours at the Americus branch of Georgia's Own Credit Union?
On Saturdays, the branch is open from 9:00 AM to 1:00 PM and the services available are drive-thru only.
How can I contact Georgia's Own Credit Union in Americus?
You can reach them at their local phone number +1 404-874-1166 or toll-free at +1 800-533-2062.
Are there other credit unions nearby Georgia's Own Credit Union in Americus?
Yes, nearby credit unions include Doco Regional Federal Credit Union and Doco credit union. These could be alternative options or points of comparison when considering financial services.
What dining options are near Georgia's Own Credit Union in Americus?
Nearby dining options include Hunt Brothers Pizza for a quick meal and 2 Dukes Barbecue for barbecue and Southern cuisine, which might be convenient for grabbing food before or after a visit.
Are there convenient local services near Georgia's Own Credit Union in Americus?
Yes, nearby services include Pepo Food Mart (convenience store, gas station), Tripp Street Coin Laundry, and Jasons Touchless Car Wash. These can be convenient stops when running errands alongside visiting the credit union.