Georgia's Own Credit Union

2.4
27 reviews

About

Credit Union
Your community credit union offering personal & business accounts including: checking accounts, credit cards, auto loans, home loans and much more.

Details

  • Drive-throughAvailable

Location

Georgia's Own Credit Union
602 Tripp St, Americus, GA
31709, United States

Hours

Reviews

2.4
27 reviews
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16
  • KK
    Kayla
    Jul 10, 2020
    1.0
    I’ve been with this bank for years and never had to wait as long as I did I waited two hours the woman was rude wouldn’t help when I asked her a question. Wasted two hours of my day and you can’t talk to anyone directly on the phone
  • MH
    Marquillis Hawkins
    Jan 1, 2020
    1.0
    Horrible banking system and even worse customer service . Their “online banking “ is a complete joke the most you can do is see your balance . Unsure how they have been in business so long .
  • GR
    Gyspy Rose
    Jul 19, 2018
    1.0
    In customer service, answering the phones is the face of good customer service for a company. Yet, they or the call center rarely answer their phones for I call weekly. On many occasions, I have waited 20 minutes nobody answered over the time past two years, yet two answered. I have Called in the non-busy, morning hours after 9:00 am and I do NOT here from anyone. I am currently on holding for the next available representative, as the recording puts it. She is annoying. I have been waiting for 15:15. 😡 🔥 DOCO needs to hire more people to answer calls or remove the call center to provide more individual attention to the customer like it once was. It is a waste of time to use a call center. If you want good customer service, your best bet is to go elsewhere. I am closing my account today.

Frequently Asked Questions About Georgia's Own Credit Union

What are the regular drive-thru hours for Georgia's Own Credit Union in Americus?

The drive-thru is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

When is the Georgia's Own Credit Union Americus branch closed?

The branch is closed on Sundays and on certain holidays including November 11, November 27-28, December 25, January 1, and several others. Check their website for specific holiday hours.