Truist

3.1
15 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5150 MCGINNIS FERRY RD, ALPHARETTA, GA
30005, United States

Hours

Reviews

3.1
15 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 star
7
  • DA
    Dr Sahib Arora
    3 days ago
    1.0
    Came to open new business account. Not even single customer inside with any rep but one still needs to create an appointment. Worst branch!
  • JH
    James H
    Apr 22, 2024
    5.0
    This branch has some of the most amazing people working there. Always kind and fast. Great job everyone.
  • SK
    Stacy Keck
    Aug 2, 2022
    1.0
    This location has seriously gone downhill to the dumps. Customer service is horribly rude and extremely slow.
  • AD
    Amy D
    Sep 3, 2020
    1.0
    This entire bank here on Mc Ginnis ferry is a LOST opportunity with the worst customer care for the last few yrs, my family and friends hates Sun Trust or Truist because of how they treat us at this branch. Its a convenient location I will give you that, but its WORST experience and care. The tellers have an attitude. Worse yet, the bank personnel don't resolve the concern or banking issue and complain they don't get paid enough or are uncertain about the banks future with the merger. Hopefully we see some changes soon.
  • GC
    Grant Champagne
    Jul 26, 2016
    5.0
    Conflicting signage on the ATM outside, but other than that everything is good. Never a long line, staff is friendly whenever I go inside, in a very convenient location from both my house and work, and the outside ATM always works.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.