Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
20 reviews
5 stars
11
4 stars0
3 stars0
2 stars
1
1 star
8
- LCLizZiePop ColeSep 23, 20251.0I am finding it harder and harder to stay with truist I had an amazing man here help me with patience before This is the second and last time i will be coming to this location I called 8 times throughout the day to set up an appointment with no one answering The staff behind as tellers were very nice However banker lady with brown hair and glasses had to leave early for the day and was loud about wanting to leave early i came in and ruined her day i guess because god forbid people come in an hour before closing She even at the end told me how long i had been there and said we needed to wrap it up Alot of people come in needing help with different things and i had 3 checks and 2 issues to solve and it took the “enormous amount” of 25 mins…. Keep in mind there was no one behind me in line She just wanted to leave early Im so sorry i ruined your day
- NGNika GolshaniSep 22, 20255.0Russell is the best!! He’s been extremely helpful notarizing my documents! Highly recommend this location!
- KKkarenAug 22, 20251.0I am a retired banker with 30 yrs experience. Especially banks should be held high in expectations of customer service. In my experience we always offered simple request from a customer, i.e. sending a one page fax out of courtesy. Not with this office. In addition, a very unfriendly staff.
- VVVarJul 8, 20251.0Personally I don't entertain any company that doesn't answer there phones.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist at 5305 Windward Pkwy?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the branch open for in-person banking?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new checking or savings account at Truist?
You can open an account online, by phone, or by visiting a branch. Note that certificates of deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
Which languages are supported at the Truist branch?
The branch supports English and Spanish for customer service.
What financial products does Truist offer at this location?
Truist offers checking accounts, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
What services are available by appointment at the Truist branch?
Services by appointment include trust services, leasing services, and cash management services.
Are there any nearby restaurants where I can grab a meal before or after visiting Truist?
Yes, nearby dining options include Kakatiya Indian Kitchen, The Local Wood Fired Grill, zpizza, and Tacos On The Run for a variety of cuisines.
Is there a coffee shop close to the Truist branch for a quick drink?
Yes, Starbucks is located nearby and is convenient for a coffee break before or after your visit.
What other services or businesses are near Truist that might be useful to visitors?
Nearby you will find Windward Eye Care for optical needs, Willsons Locksmith for lock services, and DoubleTree by Hilton Hotel Atlanta - Alpharetta if you need accommodation.