Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
29 reviews
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1 star
16
- SBSarah Boone2 days ago1.0One star because zero isn't an option. Go to another branch.
- AAAnnetda AvinNov 15, 20251.0I have been treated so poorly with the bank. If I could give -100 I would. I applied for a personal loan to pay off my credit cards. It WAS approved for the exact amount I requested. I was asked for different documents which I turned right away. Every time I turned in 1 document I was asked for another. The banker that was handling this was Russell Holcombe. Now I will give him the benefit of the doubt to say he was helpful and nice. I can't help but to feel discrimination because how can you approved something then find small things to take it back. I was told because my debt to ratio was too high they couldn't approve the original amount I requested that they initially approved and put in my account so I can pay off my credit cards myself. They had to pay them off. Ok, fine I accept that. Then the said in order to put the funds in my account they must sufficiently lower the amount "THAT I WAS ALREADY APPROVED FOR" crazy right. Ok, I give permission to close the cards they come back saying I have to reapply for the loan. I will be closing out my account soon.
- FKFatima KoromaSep 15, 20251.0Wouldn’t recommend this brand went to get just a box of nickels gave them my account and cash and they still wanted more proof, just make it so complicated
- MBMr. BBMJun 7, 20251.0Discriminated by the clerk Khundi. He refused to cash my mom’s checks. Would not offer an explanation why, just told her that he wouldn’t say anything. I’m sick and tired of her getting discriminated for speaking English with an accent.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular branch hours of operation?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
When is the drive-through service at Truist available?
The drive-through at Truist operates Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts can I open at Truist?
Truist offers checking and savings accounts suitable for everyday transactions and saving goals, respectively.
How can I open a new account at Truist?
You can open an account online, by phone, or in person at a branch. Opening in person allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital and in-person purchases.
What languages are supported at the Truist Alpharetta branch?
Services are available in English and Spanish to accommodate diverse customers.
Where is the Truist branch located in Alpharetta?
The Truist branch is located at 4105 Old Milton Parkway in Alpharetta, GA 30005.
Are there any nearby places customers can visit before or after banking at Truist?
Yes, customers can visit nearby spots like Another Broken Egg Cafe or Atlanta Bread Company for breakfast or a snack, and The Velvet Note for live jazz and dining experiences.
How can customers use nearby medical or health services when visiting Truist?
Nearby health professionals such as David Tran, MD, and Tiffany Langeman, PA-C, offer convenient medical services close to Truist for combined errands or appointments.
What nearby public transportation or community services can help customers access Truist?
Customers can benefit from nearby community resources like the Georgia Baptist Mission Board and Social Security Odar, which are located close to Truist, potentially assisting with requests or appointments in the area.