Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
17 reviews
5 stars
5
4 stars0
3 stars0
2 stars
1
1 star
11
- KFKim FlowersNov 12, 20221.0This location claims they can't cash checks from other banks, only deposit. Yet I've done it at other locations with checks from outside banks with no issue.
- THTim HayesAug 31, 20221.0The #%$%@ worst bank and customer service EVER! I've had a Suntrust personal account since 1985 and a business account with Suntrust since 2005 and within Truist taking over, four frauds on my business account in four months time. I had to close out and open a new account this last time but we can not close out he old account as there are over 60k in deposits still in there that need to be transferred to the new account BUT I can not get anyone from my branch to call me back to take care of this. I have left over seven messages in the past 10 days! I guess my $4.3 million my business pumps through their bank every years is small potatoes to them. I had a motorcycle accident 2.5 weeks ago and unable to go to the branch in person. HOWEVER, that will change tomorrow as I will be at their door when they open at 9am to get this resolved. Once I fully recover, I will be pulling all my accounts! Just unbelievable lack of concern and below par customer service!
- VKVikas KasemApr 14, 20221.0I went to the branch to open a new account and checked if I am eligible for a promotion. Without even checking what the promotion was, the bank manager said the promotion is valid only online after waiting there for 30 minutes. When I came home I realized that the account could be opened in the branch as well. I am really surprised about the lack of information the branch manager had. Terrible.
- ESElizabeth ShenassaFeb 27, 20225.0Great friendly employees
- CMCamiah MingoranceApr 22, 20195.0The employees were helpful and courteous and professional. The building is well laid out, contemporary and clean. Our account manager was incredibly helpful in setting up a new business account. Gave good advice and guidance on how to streamline everything. Would highly recommend!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Alpharetta?
Truist in Alpharetta is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
What are the drive-through hours at the Truist branch?
The drive-through operates Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487), or by visiting a branch in person during business hours. Note that Certificates of Deposit (CDs) must be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online, which enables you to make digital purchases and in-person payments using funds from your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts for saving towards goals or emergencies.
What products and services are available at this Truist branch?
Products include Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management. Services offered include deposit transactions, loans, insurance, investment services, treasury and trust services, international and retail wire transfers, and foreign currency exchange.
How can I make an appointment at this Truist location?
You can schedule an appointment by visiting the reservation URL at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
Are there nearby dining options around the Truist Alpharetta branch?
Yes, nearby dining options include Casa Nuova Italian Restaurant for European cuisine, Burger King and McDonald's for fast food, and Subwing for chicken dishes and sandwiches. You can enjoy a meal before or after your visit to Truist.
Where can I find nearby places for beauty and wellness near Truist?
Nearby options for beauty and wellness include Coco Beauty Bar - Head Spa, Coco Nail Bar, Salon 999, and V Nails & Spa, all within close proximity to the Truist branch for convenient self-care visits.
Are there convenient ATM options near the Truist Alpharetta branch?
Yes, there is a Truist ATM close by, as well as LibertyX Bitcoin ATMs nearby. These ATMs provide convenient access to cash and cryptocurrency transactions around the branch.