Truist

2.2
17 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5690 ATLANTA HWY, ALPHARETTA, GA
30004, United States

Hours

Reviews

2.2
17 reviews
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11
  • RL
    ryan lentz
    Aug 21, 2024
    1.0
    The most incompetent branch I’ve ever been to.
  • KF
    Kim Flowers
    Nov 12, 2022
    1.0
    This location claims they can't cash checks from other banks, only deposit. Yet I've done it at other locations with checks from outside banks with no issue.
  • PP
    Paw Paw
    Apr 4, 2022
    2.0
    This particular branch is, by far, the worst bank branch of any institution I've ever been to. They are ridiculously slow to simply cash a check or deposit a check for even very small amounts for a member who has been with them for 30 years. This is consistent every single time we have been there, so we do our best to avoid it unless absolute necessary. When they were suntrust, all SunTrust branches were like this, but I also bank with BB&t and they are wonderful. So, I hope after the Truist merger they would take on BB&t's technology and practices and things would become more efficient and faster. Sadly, that is not the case. We just went there and were the only car in the Drive-Thru and there was only a couple of cars in the parking lot, and it still took almost 10 minutes to simply deposit a check for $75. Avoid them if possible!
  • OO
    Ononymou5
    Aug 21, 2021
    1.0
    Pleasant staff and general bankers - however TERRIBLE management. The experience was so terrible with this locations branch manager ended up closing long term account and moving business elsewhere. Highly recommend ANOTHER branch for your banking needs.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.