I have been too this branch several times needing to open CD's,get a HELOC, and open accounts for my son, there's no one here to help me in a timely manner. 1 person here the last 3 times. Maybe time to go.
SS
srtrutt
6 days ago
1.0
I walk in, and nobody was around to greet me.
Place is dark
yes 1 or 2 tellers but nobody was in the office.
I sign in, but still nothing
Lets just say, i do not plan to go to the one off of Windward Parkway again.
AS
Aziz S
Dec 18, 2025
1.0
Terrible Credit Union. They charge you for making payment over the phone. Their app does not work 90% of the time. Other half the password does not work on website. Customer service is zero. NOTHING this credit union provides is better than the one down the street. So please skip these guys and do go down the street.
KP
KMTERRY PM
Nov 26, 2025
1.0
I've been with this credit union nearly 13 years..I only joined back then because they were close to where I lived and worked at the time..fast forward to this year, I must say this credit union is TERRIBLE!! Whenever you call customer service, no one really answers, so I use the "call back " option. Recently applied for an auto loan (which I was approved for), but had to track down the loan officer for further info and she was hard to get in touch with..also needed info on a paid for vehicle title, rep. put me on hold about 5 minutes while she tried to get someone in their collateral dept., NO ONE PICKED UP THE PHONE, so the representative told me she couldn't reach anyone in that dept., so she sent them an email and said I would have to wait 24-48 hours for a response, Unacceptable!..as soon as I get my paperwork for the vehicle settled, I am leaving this credit union! Please Do Not Join This Credit Union!! If I could give them 0 stars, I would.**"OWNER" (PR Person Actually), Please do not reply to this post with a "face saving" reply! You know I'm speaking the TRUTH!
MP
Micah Pace
Sep 5, 2025
1.0
We were already members and were applying for an auto loan. The rep was rude and unhelpful. Nothing was explained and behaved as if we should know everything. Absolutely no sense of urgency in replies. Looking to close our accounts.
Frequently Asked Questions About Georgia's Own Credit Union
What are the regular business hours for Georgia's Own Credit Union in Alpharetta?
The credit union is open from 9:00 AM to 4:00 PM Monday through Thursday, 9:00 AM to 5:30 PM on Friday, 9:00 AM to 1:00 PM on Saturday, and closed on Sunday.
Does Georgia's Own Credit Union offer drive-thru services?
Yes, drive-thru services are available Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 5:30 PM, and on Saturday from 9:00 AM to 1:00 PM. Note that Saturday hours are drive-thru only.
What financial products does Georgia's Own Credit Union provide?
They offer a variety of products including auto loans, credit cards, mortgages, home equity loans, personal loans, student loans, checking and savings accounts, online banking, and commercial banking.
What services can I find at Georgia's Own Credit Union?
Services include 24/7 ATM, coin counter, drive-thru, instant issue debit card, safe deposit boxes, and notary services.
Where is Georgia's Own Credit Union located?
The branch is located at 5825 Windward Pkwy., Alpharetta, GA 30005, United States.
Are there any nearby restaurants I can visit before or after my appointment at Georgia's Own Credit Union?
Yes, nearby dining options include Black Walnut Cafe, Luci's Steakhouse, Nalan Indian Cuisine, Rusii Indian Cuisine, Sanjha Chulha, Little Tokyo Sushi & Grill, Twisted Taco, Wildflour Cafe, and Clean Eatz.
Is there another credit union near Georgia's Own Credit Union in Alpharetta?
Yes, Navy Federal Credit Union is located nearby, providing additional options for credit union services.
Can I combine a visit to Georgia's Own Credit Union with entertainment in the area?
Absolutely, Sh33rZ Gaming Lounge nearby offers arcade games and entertainment, perfect for a fun break before or after banking.
Does Georgia's Own Credit Union provide mobile app options for customers?
Yes, they offer mobile apps available on both Android and iOS platforms to facilitate convenient banking on the go.
What should I know about holiday hours at Georgia's Own Credit Union?
The credit union is closed on several holidays including Veterans Day, Thanksgiving, Christmas Day, New Year's Day, and others. On Christmas Eve and New Year's Eve, they are open from 9:00 AM to 1:00 PM.