First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
Terrible customer service. We had a temporary dmv ID for my 15 year old, the teller didn't even look at the paper she just refused service to cash an $18 dollar check from her new part time job, teller had a terrible attitude. It was almost close time I guess she was ready to go home.
ES
Emad Sabbah
Feb 3, 2021
5.0
Great customer service!
SZ
Sarai Zyzniewski
Jan 26, 2021
5.0
I have my business account with First Citizens Bank. I have always received excellent customer service. Business Services Manager - Steve Vaughn- goes above and beyond to ensure your business needs are met. Highly recommended!
IH
Izet Hodzic
Jun 3, 2020
5.0
Love banking with First Citizens Bank. Always very friendly and ready to help. I have my business and personal accounts with First Citizens. No complaints!
Frequently Asked Questions About First Citizens Bank
What are the regular operating hours of First Citizens Bank at 8479 Holcomb Bridge Rd?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through banking services?
Yes, drive-through hours match the regular banking hours: Monday to Friday, 9:00 AM to 5:00 PM.
Is First Citizens Bank open on public holidays?
The branch is closed on major holidays including Veterans Day (Nov 11), Thanksgiving (Nov 27), Christmas (Dec 25), and New Year's Day (Jan 1).
What types of banking products and services does this First Citizens Bank location offer?
They offer checking, savings, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
What is the contact phone number for First Citizens Bank at this location?
You can reach the bank by phone at +1 770-645-1099.
Where is this First Citizens Bank branch located?
It is located at 8479 Holcomb Bridge Rd, Alpharetta, GA 30022, in the Rivermont Station Shopping Center.
Are there places to eat near the First Citizens Bank at Rivermont Station?
Yes, nearby restaurants include Mona Lisa Italian Restaurant, Snooks Grill and Cocktails, MomoSpot for Indian cuisine, El Potrillo for Mexican food, and Chipotle Mexican Grill.
What fitness options are available near the bank?
Customers can visit Anytime Fitness, Orangetheory Fitness Johns Creek-Rivermont, and Orangetheory Fitness nearby for gym and active life activities.
Are there shopping centers or other amenities close to First Citizens Bank?
Yes, the bank is in the Rivermont Station Shopping Center and close to Rivermont Square shopping center, offering customers convenient shopping options.
Can I access additional services like hair salons or a chiropractor nearby?
Nearby amenities include Free Spirit Salon and Chelsea at Free Spirit for hair care, as well as Winton Chiropractic LLC for chiropractic services.