Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
19 reviews
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- SBsequoyah brownApr 9, 20253.0It’s an okay experience I only come here for my employer to drop our deposits They hired a new light skinned lady that works to drive-through. She needs to get more help learning the system because she is very slow at her job. It takes her way too long. I mean I understand that some people need training, but they do not take no longer than a week to catch on, especially if she have previous experience of bank telling she is very forgetful. Someone please help her other than that it’s great.
- VDValerie DavisNov 29, 20241.0They are not very helpful with information if you have a loan, and they have you call a different Truist bank for more information instead of trying to find out what happened to your transactions. It sounds like they lost your information, and they don't even want to bother looking for it in their system. 😤 #TruistFail #TerribleCustomerService
- GSGloria ShiverOct 30, 20202.0Poor phone etiquette. Put on hold 25 minutes and never came back to the phone. Didn't offer a call back. Called back, put directly on hold with same treatment. They hung up after 15 minutes. Called back. Put straight on hold again with no option to respond. Never came back. I hung up after 17 minutes. No number for corporate on line so Called back 4th time and got answering machine. We will see if they call me back. Customer abuse. Other times, when I went inside they were professional and friendly. Need lessons in phone etiquette.
- JMJAY G MONEYAug 25, 20174.0It's alright
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours for in-person banking?
The Truist branch in Albany, GA is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through window available at this Truist location?
The drive-through window at Truist is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a checking or savings account with Truist?
You can open a checking or savings account online, by visiting the branch, or by phone. CDs must be opened in person at the branch.
What is the purpose of a checking account at Truist?
A checking account at Truist is used for everyday transactions like debit card purchases, online payments, writing checks, and depositing cash or checks.
How do I activate my new Truist debit card?
You can activate your debit card online to start making digital and in-person payments from your checking account.
What languages are supported at the Truist branch in Albany?
The Truist branch supports both English and Spanish for its customers.
Are there any nearby restaurants where I can eat before or after visiting Truist?
Yes, nearby dining options include Heart & Soul Southern Cafe, El Caribe Restaurant, Church’s Texas Chicken, Burger King, and KFC, all within a short distance of the Truist branch.
What automotive services are available near Truist Albany?
Near Truist, you can find several automotive services including WH Auto Sales LLC, Economy Tire of Albany, Goodyear Auto Service, Alive Auto Enterprise, Goodlife Tire Brake & Alignment, and A1’s Prestige Car Care.
Are there any nearby government offices or security services around Truist Albany?
Yes, nearby government and security offices include US Secret Services and the US Marshal Department, which may assist with federal government services in the area.
How can I schedule an appointment at Truist Albany?
You can schedule an appointment online via Truist's reservation URL to meet with staff for services by appointment such as trust or leasing services.