Truist

3.0
20 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4900 ROSS RD NW, ACWORTH, GA
30101, United States

Hours

Reviews

3.0
20 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
0
1 star
10
  • LW
    Larry W Wilson
    Jul 23, 2025
    1.0
    Banked with them since 1979 when it was Sun Bank. Stayed with them when they became Sun Trust. Always recommended them to family & friends. But since they became Truist banking with them has become awful. Service is bad & they have no loyalty to their long time clients. Going to start moving my business to another bank.
  • VC
    Virginia Chaves
    Mar 16, 2025
    1.0
    I’ve been with Truist for decades but the employees at this branch are rude. They need to learn customer service. I was with BB&T before the merger and they were always kind and classy. I am considering switching banks
  • NB
    Noah Belfield
    Jan 30, 2025
    1.0
    Very unhelpful and poor attitude. I have been an account holder for over 10 years and they are unwilling to help with simple bill exchanges.
  • RC
    Rebecca Combs
    May 26, 2023
    5.0
    Quick and friendly
  • SM
    SHELDON MILLIGAN
    Mar 3, 2022
    1.0
    If there was a way to give a rating that is less than 1 star, that would be the rating that this banking institution would receive from me. Not only was my brief experience with them unsatisfactory, but the response to my presenting the issues to them was shockingly unprofessional. As well as incompetent, and showed zero energy, nor interest, in the resolution of the issues (which were generated by them) that could have possibly retained my "brand new" business with them. Horrible, horrible institution.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.