Truist

3.5
17 reviews
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Business Details

1755 MARS HILL RD NW, ACWORTH, GA
30101, United States
(678) 932-3772
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1755 MARS HILL RD NW, ACWORTH, GA
30101, United States

Hours

Reviews

3.5
17 reviews
5 stars
10
4 stars
0
3 stars
0
2 stars
2
1 star
5
  • CH
    Carol Houston
    Apr 4, 2024
    5.0
    The staff is always very nice to my husband and me when we go in.
  • KH
    Kara Haag
    Mar 7, 2024
    1.0
    Always understaffed. Has been our branch for 20 years but the last couple of years it has gotten progressively worse. Time to change either branches or bank. Might as well close this branch because they never have enough employees to support customer needs. Couldn’t get a notary today and they told me to go to UPS. If this was a one-time thing I would let it go, but this is the straw that broke the camels back, and made me finally post a negative review.
  • AK
    Ambaye K
    Nov 20, 2023
    1.0
    One of the most poorly run branches with not so friendly bank customer service people.
  • SG
    Susy Garcia
    Sep 14, 2022
    1.0
    I felt disrespected by two of the tellers at this location. It’s unfortunate that the service you receive is determined by the color of your skin.
  • PS
    Pat Stewart
    Sep 11, 2019
    1.0
    Try to get a secure loan took 3 days no one was even called me to keep me in the know got two email saying underwriters had heavy work load give them until lunch time. Poor customer service never had the common courtesy to email me or call back to say what had happen. I definitely cant encourage anyone to join that bank base on my first and last experience.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.