At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
This branch is constantly short staffed. I try to plan ahead but always end up waiting over 30 minutes to an hour. Aside from that, I am writing to complain about racial discrimination by the branch manager, Julia Veneziale, I produced my id, my debit card and attempted to wire money for a business transaction. She did everything in her power to not make the transaction happen. I have never been so insulted as she makes inappropriate remarks about the size of the wire. There was nothing suspicious or fraudulent about the documents/proof I provided. Only the color of my skin that made Julia believe that I could not possibly be the owner of the account.
NL
Nikki Livingston
Aug 16, 2025
1.0
This branch frequently has drive through deposit issues. Too full or machines not operating. Today, Saturday, before 12 they were closed due to repairs. Had to drive out of my way yet again to another branch to do my transaction. The worst branch for customer service. It doesn’t exist.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Acworth?
The drive-through at Truist is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What services does Truist bank in Acworth offer?
Truist offers a variety of financial services including deposit transactions, loans, credit cards, mortgages, investment services, insurance, and small business banking.
How can I open a new account at Truist?
You can open a new account online, by phone, or at a branch during business hours. Note that CDs can only be opened at a branch. Opening online or by phone may require waiting for your debit card to arrive by mail, while branch opening provides a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital and in-person payments linked to your checking account.
What are the main banking products available at Truist?
Truist offers checking accounts, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, online and mobile banking, and wealth management services.
What languages are supported at the Truist branch in Acworth?
Truist provides services in English and Spanish.
Where is Truist located in Acworth?
Truist is located at 3340 Cobb Pkwy NW, Acworth, GA 30101, United States.
Are there ATMs nearby the Truist branch in Acworth for convenient cash access?
Yes, there is another Truist ATM nearby as well as a Chase Bank ATM in the area, providing convenient options for cash withdrawals.
What nearby restaurants can I visit before or after banking at Truist?
You can enjoy dining at nearby eateries including Menchie's frozen yogurt shop, Aloha Poke Co., Firehouse Subs, Moe's Southwest Grill, Poclanos Mexican Grill, Huey Luey's Mexican Kitchen and Margarita Bar, LongHorn Steakhouse, and more.
What nearby services are available around Truist that might assist customers?
There are nearby services such as Verizon Wireless for mobile needs, UPS Alliance Shipping Partner and Amazon Locker for shipping and delivery, Serene Nails and Spa for beauty care, and Autobell Car Wash for vehicle cleaning.