At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Did a withdrawal on a sat morning. After they opened I Waited at least 20 minutes. Why weren't the tellers ready at opening time? Why did one teller leave the front to go make coffee for herself and others? And stop the damn chatting when customers are waiting.
SY
ShadyMae Yes
Sep 6, 2025
5.0
Easy
DM
Deneasia Melfa
Aug 2, 2025
5.0
I have been struggling to get my new number updated on my mobile app had issues with doing it over the phone went in person and michael miles jr helped resolve my issue with no problem went out and beyond to help me thank you!
BB
Bill Brule
Jul 19, 2025
1.0
We had a question that banking on line could not answer. We called the branch left messages for two days, no response. Went to branch, they were not too busy. Waited in lobby no one ever greeted us for at least 15 mins. Office employees did walk by.
Decided to try the teller line. We speak with the teller and we mentioned no one returned our call for two days, she says well as you can see we a very busy, I reminded her that we called two days ago.
She says to try the on line banking number, I said we already contacted them. This is the least customer service oriented branch I ever have banked with.
The worst part the teller never tried to help!
HORRIBLE CUSTOMER SERVICE !
RC
Ryan Chambers
Jun 10, 2025
1.0
Absolute worst experience ever. Closed accounts then received bills from closed account. Called and resolved, then continued to get bills. After doing this several times we finally just paid the fraudulent charge to get this over... stay far away from truist!!!!
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Zephyrhills?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, on Friday until 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sunday.
What services does Truist offer at this location?
Truist provides deposit transactions, direct retail loans, credit cards, business and mortgage loans, insurance, investment, trust, treasury, and leasing services, as well as foreign currency exchange and night depository service.
Can I open a new account online or do I have to visit the branch?
You can open a new account online to get started immediately, but to get a temporary debit card right away, you can visit the branch. Certificates of Deposit (CDs) can only be opened in person at a branch.
How do I activate my debit card?
You can activate your debit card online to start making digital purchases and in-person payments using the funds in your checking account.
What are the branch's regular hours of operation?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Where is Truist's Zephyrhills branch located?
The branch is located at 7809 Gall Blvd, Zephyrhills, FL 33541, United States.
Are there any nearby hotels if I need accommodation near Truist?
Yes, the Wyndham Hotel and Microtel Inn & Suites by Wyndham Zephyrhills are nearby, providing convenient lodging options for visitors.
What dining options are near Truist’s Zephyrhills location?
You can visit nearby restaurants such as Whataburger, MrBeast Burger, and Ruby Tuesday for a variety of dining choices before or after your visit to Truist.
Where can I find other banking services near Truist?
Chase Bank and Amscot - The Money Superstore are located nearby, offering additional banking and financial service options.
Does Truist offer services in languages other than English?
Yes, Truist provides services in both English and Spanish to accommodate diverse customers.