Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
47 reviews
5 stars
17
4 stars
6
3 stars
1
2 stars
1
1 star
22
- BBBellaSep 19, 20251.0There was some confusion over how much cash I requested to withdrawal. I felt I was clear, but it was no matter to me, especially ~because the cash was not withdrawn yet~. The bank teller did have an issue with this, however, not due to any reason compressible to me. She was very rude and hostile and asked “why didn’t you just say this from the beginning?”, which I definitely did. It was resolved not through any discernible customer service skills presented at this Truist, but through me, the customer, who spoke extra slow after so that she could better understand me. Not sure what the fuss is about, when it’s just three women in an empty bank gossiping to one another about a coworker in Spanish, as if nadie en Florida puede entender español.
- SDSymone DavisFeb 13, 20235.0I went in to Truist after work at 3:30pm. I opened a checking and savings account in 20 minutes! That means I left the bank at 3:50. I think that’s impressive. Alex was phenomenal. I was told to sit and wait and someone would be with me. It took Alex one minute, if that, to address my needs. I would recommend Alex for a great conversation and a great experience!
- UFUnique FranceschettiNov 16, 20225.0I'm a regular customer and I love how Jacqueline always with a smile no matter how busy she is willing to help me ,we love her office.good asset to that branch so much needed.
- WTWow ThatMar 1, 20221.0Got to the bank right after work (4:50) and waited at one of the “open” drive thru deposit stations. I watched 2 people drive up next to me and get helped. By this time, it was 5:05 and the attendant told me that they could not help me and that the bank was closed. If you’re looking for friendly customer service, this is the last bank you’ll ever want to visit. If I could give 0 stars for how unpleasant my experience was, I would
- MFMICHAEL FORTDec 1, 20205.0Provides several options to access services. Pleasant staff
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through at Truist is open from 9:00 AM to 5:00 PM Monday through Thursday, and from 9:00 AM to 6:00 PM on Friday.
Is Truist open on weekends?
No, Truist is closed on Saturdays and Sundays.
What types of banking accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that certificates of deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making purchases and payments.
What are some nearby dining options around Truist at 3191 University Blvd, Winter Park?
Nearby dining options include Orlando Alehouse, Miller's Ale House (with bar and seafood options), McDonald's fast food restaurant, and Zackleys Cafe coffee shop.
Are there any nearby entertainment venues near Truist?
Yes, nearby entertainment venues include Pinocchio's Marionette Theater, Full Sail Studio A for concerts and esports, WWE NXT arena, and the Full Sail Fortress football stadium.
Where can I find postal services near Truist?
There are several USPS locations nearby, including United States Postal Service, USPS Collection Point, and USPS offices that provide mail, freight, and storage services.
Does Truist offer financial and investment services?
Yes, Truist provides a wide range of services including deposit transactions, business loans, mortgage loans, investment and wealth management services, credit cards, and trust services by appointment.
What languages are supported at Truist?
Truist supports English and Spanish for customer service and communications.