Truist

2.9
47 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3191 UNIVERSITY BLVD, WINTER PARK, FL
32792, United States

Hours

Reviews

2.9
47 reviews
5 stars
17
4 stars
6
3 stars
1
2 stars
1
1 star
22
  • BB
    Bella
    Sep 19, 2025
    1.0
    There was some confusion over how much cash I requested to withdrawal. I felt I was clear, but it was no matter to me, especially ~because the cash was not withdrawn yet~. The bank teller did have an issue with this, however, not due to any reason compressible to me. She was very rude and hostile and asked “why didn’t you just say this from the beginning?”, which I definitely did. It was resolved not through any discernible customer service skills presented at this Truist, but through me, the customer, who spoke extra slow after so that she could better understand me. Not sure what the fuss is about, when it’s just three women in an empty bank gossiping to one another about a coworker in Spanish, as if nadie en Florida puede entender español.
  • TP
    Tom Parker
    Dec 7, 2023
    5.0
    I have to say, I deal with a lot of banks and have dealt with many more over the years. Since their creation after taking over BB&T & Suntrust, Truist really is a solid bank. Every branch I have visited since their creation is helpful, knowledgeable, and makes you feel like you’re a customer. This is a lot more than I can say for many of the other big banks. I feel like I get the hometown bank relationship with the big bank perks. If you’re considering a bank, I recommend giving Truist a strong consideration.
  • CC
    Chris Chen
    Jul 8, 2022
    1.0
    This branch has to be the worst Truist. I visited the location 4x to handle a simple task, turned away all 4 times. Then when I finally get someone, she told me to call her and leave a voicemail. That message wasn't returned until 3 weeks later. This bank won't last long.
  • MF
    MICHAEL FORT
    Dec 1, 2020
    5.0
    Provides several options to access services. Pleasant staff
  • FR
    Felix Rios
    Apr 29, 2017
    5.0
    Muy buena

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.