Trustco Bank

4.6
19 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline Banking
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
7476 Cypress Gardens Blvd SE (Walmart Plaza), Winter Haven, FL
33884, United States

Hours

Reviews

4.6
19 reviews
5 stars
17
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • MR
    Michael Richter
    Oct 29, 2025
    5.0
    Angel and Cesar always do a great job taking care of us!
  • WB
    William Banti
    Sep 20, 2025
    5.0
    Five-Star Experience! We absolutely love this bank and especially this branch. Deborah, the Branch Manager, has been phenomenal throughout our entire mortgage process. Her dedication to finding the best solutions and delivering an exceptional customer experience speaks volumes about her leadership and professionalism. Cesar deserves a huge shoutout too — he’s been incredibly helpful, patiently addressing all our questions and concerns. The level of communication from this team is outstanding. Not only do they go the extra mile for their customers, but they also offer the best interest rates in the area. We couldn’t be happier with our experience!
  • JB
    Joy Banti
    Sep 20, 2025
    5.0
    Five Stars for Trustco Bank – Winter Haven Branch! We’ve had an outstanding experience with Trustco Bank, especially thanks to Deborah, the Branch Manager. She’s been incredibly helpful and professional throughout the mortgage approval process for both of our homes. Her dedication and expertise made everything smooth and stress-free. Trustco consistently offers the best interest rates compared to other banks, along with a variety of packages tailored to meet different needs. We truly appreciate Deborah and the entire team at Trustco. Highly recommend the Winter Haven branch to anyone looking for exceptional service and great financial options!
  • BM
    Bradley Mattox
    Mar 18, 2024
    5.0
    When my wife and I were looking to purchase our home, we chose Trustco Bank. We could not have been happier with the service that was provided. The staff and branch manager are tremendous. We sold her home and moved out of country, but still feel like part of the family. Deborah Rivera is a top-notch branch manager and trust at our interest stateside it’s taken care of. Thank you Deborah, and please give the team a pat on the back!
  • AO
    A Oloroddi
    Aug 30, 2018
    5.0
    Very good Costumer Services

Frequently Asked Questions About Trustco Bank

What are the regular operating hours for Trustco Bank in Winter Haven?

Trustco Bank is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does Trustco Bank offer drive-thru services and what are the hours?

Yes, Trustco Bank provides drive-thru services Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM.