At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
They have always been helpful when ever I needed their assistance.
Customer service always pleasant.
NM
Nicole Milbrett
Sep 18, 2025
1.0
I had called the after hours line called them about a fraud charge told me they can help get my card and changed my address and everything I did this waited two weeks business days still nothing I even called again they said oh we mailed it to the wrong address even though I told them to change it called again after that got a new one waited almost two week business days and still nothing told me I had my old address even though it said address changed I checked now after almost three days after trying ri get my third one they never changed my address found out on the app myself. Idk what to do cause I literally tried this three times already
HS
Halina S
Sep 11, 2024
1.0
Worst bank ever, trying to set a closing date on a small HELOC and it's taking the bank longer than a month when all items are in that is needed to set closing date. My past mortgage with another financial institution closed in 3 weeks. Can't speak to a representative from the local office, when choosing option to speak with local rep, automated menu takes you back to the main menu every time. Ready to close all of my accounts due to poor service.
AC
AVL Contracting
Dec 13, 2023
2.0
Very slow service 3 teller only one helping customers plus the ATM is down/ out service
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist drive-through banking hours in Winter Haven, FL?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I open a new Truist bank account online, by phone, or in person?
You can open a new account online, by phone, or by visiting a branch during business hours. Note that certificates of deposit (CDs) must be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital purchases and in-person payments.
Where is the Truist branch in Winter Haven located?
The Truist branch is located at 3660 Havendale Blvd NW, Winter Haven, FL 33881.
What banking products and services does Truist offer at this location?
Products include checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management. Services include deposit transactions, loans, credit cards, insurance, investment services, treasury and trust services, international wire transfers, and foreign currency exchange.
Is it possible to make an appointment at this Truist branch?
Yes, you can schedule an appointment via the reservation URL https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
Are there other banks nearby the Truist branch at Havendale Blvd NW?
Yes, nearby banks include BB&T, SouthState Bank, and CenterState Bank, providing additional options for your banking needs.
What nearby services can I access along with my visit to Truist in Winter Haven?
Close to Truist, you can find UPS Access Point locations for shipping needs, automotive repair at Hi-Tech Autos and RV, and the Publix Super Market at Auburndale for groceries, all conveniently nearby.
What are some nearby leisure and personal care places customers might visit before or after banking at Truist?
Nearby leisure and personal care options include Bryce the Barber and Elegant Salon for grooming, Skate Zone roller skating rink for family fun, and Davis Dance Room for performing arts classes.
How can customers use the nearby KFC restaurant when visiting Truist?
Customers can enjoy a meal or quick snack at nearby KFC before or after their banking visit, making it convenient for busy schedules.