Truist

2.6
22 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3660 HAVENDALE BLVD NW, WINTER HAVEN, FL
33881, United States

Hours

Reviews

2.6
22 reviews
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  • GP
    Georgina P
    Sep 20, 2025
    5.0
    They have always been helpful when ever I needed their assistance. Customer service always pleasant.
  • NM
    Nicole Milbrett
    Sep 18, 2025
    1.0
    I had called the after hours line called them about a fraud charge told me they can help get my card and changed my address and everything I did this waited two weeks business days still nothing I even called again they said oh we mailed it to the wrong address even though I told them to change it called again after that got a new one waited almost two week business days and still nothing told me I had my old address even though it said address changed I checked now after almost three days after trying ri get my third one they never changed my address found out on the app myself. Idk what to do cause I literally tried this three times already
  • HS
    Halina S
    Sep 11, 2024
    1.0
    Worst bank ever, trying to set a closing date on a small HELOC and it's taking the bank longer than a month when all items are in that is needed to set closing date. My past mortgage with another financial institution closed in 3 weeks. Can't speak to a representative from the local office, when choosing option to speak with local rep, automated menu takes you back to the main menu every time. Ready to close all of my accounts due to poor service.
  • AC
    AVL Contracting
    Dec 13, 2023
    2.0
    Very slow service 3 teller only one helping customers plus the ATM is down/ out service

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.