Truist

2.6
24 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3660 HAVENDALE BLVD NW, WINTER HAVEN, FL
33881, United States

Hours

Reviews

2.6
24 reviews
5 stars
7
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1 star
11
  • LH
    Lexi Henwood
    Dec 17, 2025
    1.0
    Never get a car loan with this bank! I got a loan from the dealership and this bank popped up with the lowest interest. Financed with them but never banked with them. They are predatory if you don’t understand financing. Filed a complaint with the BBB and they gave me a representative and they have not responded and it’s been almost a month! The question is simple too. Why can’t I see my loan online and how to access my account online, answer I got was I have to be a bank member with them. I bank with USAA and Navy. They said well then you can’t access it since you’re going through your bank. Statements don’t show anything, paid extra and it went to interest instead of principal. Was told you have to be a member to access that feature. Very very predatory for ppl who don’t u destined finance. Still waiting on a response from there customer service team and I have a feeling I won’t hear from them. Watch out banking with them!!
  • TL
    Thomas Langan
    Dec 16, 2025
    5.0
    Very nice and clean Bank very professional, in the Drive-Thru is excellent 👍
  • GP
    Georgina P
    Sep 20, 2025
    5.0
    They have always been helpful when ever I needed their assistance. Customer service always pleasant.
  • NM
    Nicole Milbrett
    Sep 18, 2025
    1.0
    I had called the after hours line called them about a fraud charge told me they can help get my card and changed my address and everything I did this waited two weeks business days still nothing I even called again they said oh we mailed it to the wrong address even though I told them to change it called again after that got a new one waited almost two week business days and still nothing told me I had my old address even though it said address changed I checked now after almost three days after trying ri get my third one they never changed my address found out on the app myself. Idk what to do cause I literally tried this three times already
  • MM
    Markmcdonald Mcdonald
    May 29, 2024
    2.0
    I went to Suntrust bank, now Truist. I had fraudulent activity on my account and was told they could to nothing about it once its in pending. Thats when you see it !! So nearly $2000 was removed from my account in 3 months. I finally talked to a branch in Tennessee that told me of coarse they can stop it. No Problem. After loosing alot of money. Its pretty bad when your own bank wont help protect you !! And when reviews are bad says something isnt right.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.