MC
Michael Cora
May 15, 2018
Have a Business Account here and they are always giving us a problem with cashing in checks, we did everything legit got proof of letter, they new we had a School and the Indian guy and some new Puerto Rican Manager guy that treats everyone one so wrong, is the most stupidest person ever does, not know what they are doing, we have been with this bank for more than 10 years, before they were wellsfargo, and we get treated like if we were making fake checks, Yet they open bank accounts for people with no papers no social security numbers, way to go Wells Fargo that is why you keep getting sued, for employees like them, Cant wait to remove everything out of these accounts, moving to another more professional bank, that don't treat us like if we were making fake checks.
Yesterday, my contractor and I went to this branch in order to cash a Wells Fargo check that was made out to both of us. It was made out to me, and to my contractor's company, which he owns. I had previously called 2 different branches, to make sure we could cash this check, even though we are not Wells Fargo customers. I explained that it was made out to me, and a business. Both times, I was told that my contractor needed a signature confirmation, and we both had to be present when we cashed the check. However, when we arrived at this branch, not our teller, but the teller next to her, said to us, very flippantly and rudely, "We don't cash checks made out to businesses".
When I told her I had called 2 different branches and was told we could cash it with a signature confirmation,, she simply shook her head and repeated herself. I believe her name is Sheone. If I were looking to switch banks, I sure as hell wouldn't consider Wells Fargo, after the way she condescended to us. My mother is retired from 30 years of banking management, and I know her employees would have NEVER spoken to ANYONE who set foot through their door. On the flip side, the blonde teller and the young male manager who helped us were very nice and professional. We did, in fact walk out with the $6,300. Not only did Sheone not apologize for her rudeness, she walked behind our teller several times, giving us dirty looks. In this challenging job market, I don't understand why people like this have a job, while others more deserving are struggling. I WILL be writing a letter to the bank manager, and writing several more reviews about Sheone's unprofessional, unacceptable attitude. Shame on Wells Fargo for not training their employees better than THAT.