Truist

2.8
24 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
15967 NEW INDEPENDENCE PKWY, WINTER GARDEN, FL
34787, United States

Hours

Reviews

2.8
24 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
0
1 star
13
  • EQ
    Emiliano Qaqi
    Aug 15, 2025
    5.0
    Best people to help you with your needs
  • DC
    Donna Cain
    Jul 18, 2025
    5.0
    Always friendly and helpful
  • KD
    Kay Dharamraj
    Jan 26, 2025
    5.0
    Bank manager Rita was excellent in handling my financial needs and was kind and courteous throughout!
  • RK
    Ray Keeney
    Sep 24, 2024
    1.0
    I recently contacted Truist Bank to report fraud on my account—a scary and frustrating situation for anyone to go through. Initially, they assured me everything would be handled and I appreciated that they acknowledged the issue. However, things went downhill from there. Instead of helping, Truist made the situation worse by deducting the fraudulent amount a second time as a so-called "security precaution." Now, my account is in the negative, and I'm being told it won't be restored for over a week. This is completely unacceptable, especially given the circumstances. I understand that security measures are necessary, but this mishandling has left me financially stranded and frustrated. Truist’s poor communication and slow resolution process have only added to the stress of an already difficult situation. I expected better, especially during a crisis.
  • TE
    TJ Enriquez
    Jun 13, 2024
    1.0
    will update once my sisters promotion for opening a first time new account is honored

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.