Truist

2.9
17 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3106 DANIELS RD, WINTER GARDEN, FL
34787, United States

Hours

Reviews

2.9
17 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
0
1 star
8
  • IE
    Igor Escribano
    Aug 15, 2025
    5.0
    Best truist branch. Trust me I've been to a couple but the services here are outstanding. Anything you throw at Melissa, Andrea or Dietra, gets taken care of.
  • JJ
    Joshua John
    Oct 25, 2023
    1.0
    Between the 25-26th last month (September) all of our business cards were shut down for no apparent reason. We found out after the mainstream media outlets let us know, not the bank, that it was a nationwide issue. Truist made it clear to the news outlets that the issue was resolved and it wouldnt happen again. Fast forward to October 23-25, and the exact same problem happened again! All 4 of our cards for business would not work. The bank told us they were aware of the situation and depending on who we talked too we would get a different story each and every time. Ever sense Suntrust combined with BBT it has been nothing but problems: their customer service took a sharp dive, it was clear we were just a number now and they really didnt care about the individual businesses. But whatever is happening with the credit side is a serious issue and we wont wait for a 3rd time. We will be closing our personal and business accounts that we have had with BBT for nearly 20 years.
  • SJ
    Stacy Jones
    Apr 29, 2022
    1.0
    I deposited quite a large sum of money in a new personal checking account on a Friday. I was informed they could not give me a temporary card because it was a new account. So when does it become an old account then. I couldnt even put a deposit on my truck so I had to pull cash out of my wells fargo account. I was told 7-10 business days for my cards to arrive. 10 business days later still not here. Went to local bank and still couldnt get a temp card. Had to pull cash out to pay tree removal guys. Im an inch away from closing my commercial and personal checking account and moving to wells fargo where I have a personal checking already. If wells fargo offers venmo and zelle deposits it might be a done deal. No wonder they have a lot of 2.8 star ratings or lower.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.