At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Twice I have attempted to simply deposit capital inside this branch with a teller and the entire operation seems like a circus in second gear. Either it's incompetence, immature gamesmanship, mason puppetry or laziness.
CC
Chris Ciaccio
Jul 23, 2025
1.0
Been with Truist for 24 years.
Seems the bank has become nothing more than a building without relationships. I travel a lot and need to process transactions nationally and internationally. Not one person can help me process a wire for a real estate purchase.
I think its time to move my money.
LS
Leonard Salemme
Jul 2, 2025
1.0
This is for Truist Bank in general - I had a fraud on my business credit card. I never received the purchase for over $450. They refunded my money from Feb and then just charged it again in June (5 months later). I have 6 accounts and a business credit card with them and I will be emptying ALL of my accounts. They will not get any of my business anymore
CS
check sisters
Feb 1, 2021
5.0
Amazing Customer Service. Farah helped me with all my questions and services that I needed. One of my favorites Suntrust Bank locations for sure!!
LL
Lee
Oct 7, 2020
1.0
Need an appointment if you need to withdrawal your own money. Door is always locked need to call them open the door even if you have appointment.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular branch hours?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
When is the Truist drive-through service available?
The drive-through service operates Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a checking or savings account at Truist?
You can open an account online, at a branch, or by phone. Online account openings take a few days for debit cards and checks to arrive by mail. Visiting a branch lets you get a temporary debit card immediately. Phone support is available Monday to Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM.
How do I activate my Truist debit card?
Activate your debit card online to start using it for digital and in-person payments from your checking account.
What services does Truist offer?
Truist provides services including deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment and trust services, cash management, and foreign currency exchange.
Does Truist offer multilingual support?
Yes, Truist offers services in English and Spanish.
Are there any dining options near Truist for a quick meal?
Yes, nearby options include Subway for sandwiches, Stromboli's of Windermere and Stromboli's New York Pizzeria for pizza, perfect for a quick meal before or after your visit to Truist.
Where can I take my pet near Truist?
You can visit Windercare Animal Clinic for veterinary services or Woof Gang Bakery Windermere-Summerport for pet treats and supplies nearby.
What fitness options are available near Truist?
Orangetheory Fitness is close to Truist, offering sports and fitness instruction for a workout before or after your banking needs.
How can nearby health services complement my visit to Truist?
Nearby health providers like Summerport Family Medicine, Rosanne M. Henry MD, and The Vascular Experts Florida can meet your medical needs conveniently before or after stopping by Truist.