Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
26 reviews
5 stars
12
4 stars0
3 stars0
2 stars0
1 star
14
- AHAndrew HolzingerOct 1, 20251.0Always understaffed and slow service. Expect a much longer wait than you would normally expect.
- BTBarbara TocciSep 23, 20251.0I was there on Sept 22 2025 to make 4 small deposits for a non profit organization. Service was awful. The first teller took forever to count the money by a machine and it had issues. It would have been easier to count by hand. This teller could only do one deposit. After a few minutes I had to ask what was wrong and was informed she couldn’t print a receipt. She hand the other 3 deposits to another teller who seemed to struggle. After 20 minutes or so she still hadn’t gotten a deposit done. I asked what the issue was and I was informed I was rude and was yelling at her I never once raised my voice. I then asked again what was going on but no response. I asked for my deposits back. As I was leaving I informed the teller I would see about closing our account she sarcastically said good luck on that. The teller continued to run her mouth negatively so I said enough but she continued to run her mouth. When I left I wanted to speak to the branch manager and I was informed she was in a meeting. When I caught them in a lie I was informed that she was on the phone. I left my name and number for a return call. 2 hours later no phone call so I had to call corporate to get the manager to speak to me. I had to take my deposits to another branch. This branch should be closed or get rid of the 2 bad tellers
- JDJean DretzkaApr 7, 20201.0Tuesday, 4/7/20 this location is temporarily closed!
- RGRomeo GarciaDec 23, 20195.0Friendly always make you feel like family
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's drive-through hours on weekdays?
Truist's drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a Truist checking account online or do I need to visit a branch?
You can open a checking account online with Truist and wait for your debit card and checks to arrive by mail, or visit a branch during business hours to get a temporary debit card immediately.
What is the difference between Truist checking and savings accounts?
Checking accounts are used for daily transactions like debit card purchases, paying bills, and depositing cash or checks. Savings accounts are intended for saving money for goals or emergencies.
How do I activate my Truist debit card?
You can activate your Truist debit card online to begin making purchases and payments with funds from your checking account.
What are Truist's branch hours?
Truist branch hours are Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturday and Sunday.
Where is the Truist branch located?
The Truist branch is located at 5737 Okeechobee Blvd, West Palm Beach, FL 33417, in the Century Village area of Palm Beach.
Which nearby places can I visit for legal services before or after visiting Truist?
You can visit The Law Office of Georgiana F. Dambra, a nearby legal services and bankruptcy law firm, conveniently located close to the Truist branch.
Are there any dining options near Truist in West Palm Beach?
Yes, nearby dining options include Los Parceros Colombian Food, Zaxby's Chicken Fingers & Buffalo Wings, Burger And Chicken Shack, Dunkin', and El Mojito Restaurant, all located close to Truist for a meal before or after your visit.
What nearby transportation or postal services can help me when visiting Truist?
The Postal Center VIII, which offers shipping and notary public services, is close to Truist and can assist you with mailing or vehicle shipping needs during your visit.
What financial products and services does Truist offer at this branch?
Truist offers products including checking accounts, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, wealth management, and services like investment, treasury, trust, foreign currency exchange, and more.