Truist

4.1
15 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
12870 FOREST HILL BLVD, WEST PALM BEACH, FL
33414, United States

Hours

Reviews

4.1
15 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
0
1 star
3
  • MT
    Moira Twomey
    Oct 17, 2025
    1.0
    Customer service needs to be addressed. I will not be banking here any longer.
  • KN
    K Neth
    Sep 3, 2025
    5.0
    Came to this branch with complicated matters and between Jennifer and Melissa, they have both helped me navigate thru them all. Not just friendly staff but very competent in what they do. A rare mix. Grateful to be able to come to this branch for courteous and proficient service.
  • TP
    Terry Pannell
    Jul 18, 2025
    1.0
    I have never ever encountered such rudeness and disrespect as I did at this branch in Wellington.
  • LM
    LUIS MIESES
    Jul 3, 2025
    5.0
    Sandra is terrific. Outstanding customer service.
  • KK
    KELLEN KASH
    Oct 31, 2023
    5.0
    I had a fantastic experience with the Truist Bank team, particularly with James and Virginia. James was incredibly helpful when I called, providing excellent customer service and addressing my questions with professionalism. Virginia, who assisted in opening my business account, made the process smooth and efficient. I'm grateful for their expertise and friendly assistance in helping me with my banking needs.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.