At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Customer service needs to be addressed. I will not be banking here any longer.
KN
K Neth
Sep 3, 2025
5.0
Came to this branch with complicated matters and between Jennifer and Melissa, they have both helped me navigate thru them all. Not just friendly staff but very competent in what they do. A rare mix. Grateful to be able to come to this branch for courteous and proficient service.
TP
Terry Pannell
Jul 18, 2025
1.0
I have never ever encountered such rudeness and disrespect as I did at this branch in Wellington.
LM
LUIS MIESES
Jul 3, 2025
5.0
Sandra is terrific. Outstanding customer service.
KK
KELLEN KASH
Oct 31, 2023
5.0
I had a fantastic experience with the Truist Bank team, particularly with James and Virginia. James was incredibly helpful when I called, providing excellent customer service and addressing my questions with professionalism. Virginia, who assisted in opening my business account, made the process smooth and efficient. I'm grateful for their expertise and friendly assistance in helping me with my banking needs.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in West Palm Beach?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the branch open for in-person banking?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What banking products does Truist offer?
Truist offers Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management services.
What services can I find at this Truist location?
This Truist branch provides deposit transactions, retail and business loans, credit cards, night depository service, mortgage loans, insurance services, investment and treasury services, trust services by appointment, international and retail wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
How can I open a new account with Truist?
You can open an account online, visit the branch during business hours for immediate debit card access, or call 844-4TRUIST (844-487-8487) Monday through Friday 8 AM to 8 PM and Saturday 8 AM to 5 PM.
How do I activate my debit card from Truist?
You need to activate your debit card online to start using it for digital purchases and in-person payments.
Are there nearby ATM options in West Palm Beach for Truist customers?
Yes, there is a Truist ATM nearby which customers can use for convenient withdraws or deposits when visiting this area.
What postal service facilities are near the Truist branch at 12870 Forest Hill Blvd?
Nearby postal options include the US Post Office, United States Postal Service, and USPS offices, useful for mailing needs before or after your bank visit.
What local dining options are near Truist at Forest Hill Blvd?
Boston Market and Chicken Salad Chick are nearby dining spots where customers can enjoy a meal before or after banking errands.
Are there real estate services close to Truist in West Palm Beach?
Yes, nearby real estate agents and companies include Century 21 WC Realty, Myriam Escobar Realtor, Street Sells Florida Homes, Alyssa Mena Homes, and Alaura Allen Real Estate for your property needs.