Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
37 reviews
5 stars
14
4 stars0
3 stars
1
2 stars
1
1 star
21
- SSScottSep 19, 20251.0The customer service at TRUIST has to be the worst of any bank that I have ever dealt with so far. They had an employee, think they fired her, who made promises, ran credit score without permission and created multiple of errors on a subsequent HELOC application. The bank has done nothing to correct the problem. Avoid! We have much better banks in the area.
- SJScott JensenSep 28, 20235.0I have always been treated well at Truest bank. They are very friendly and professional.
- GOGabe OliveiraMay 16, 20221.0I walked in to this branch to make a cash deposit. Little did I know, I would be witnessing one of the most horrific customer service experiences in my life. I watched the teller at the counter scream at a customer trying to make a payment about how she couldn’t understand Spanish and how she shouldn’t be forced to deal with people like here. Meanwhile, the customer was speaking Portuguese and had tears in her eyes feeling humiliated in front of a line of people. A lady came out of an office and tried to translate, while another gentleman walked over and tried to diffuse the situation by covering up the negligence of his fellow employees. This was my first time at this location, as it was formerly a Sun Trust, but it will also be my last visit and I will be closing my accounts after 13 years. You really can’t make this stuff up. Stay away.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist bank in West Palm Beach?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the standard branch hours for Truist in West Palm Beach?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
Can I open a checking or savings account online with Truist?
Yes, you can open checking and savings accounts online. However, Certificates of Deposit (CDs) must be opened at a branch.
How can I activate my Truist debit card?
You can activate your Truist debit card conveniently online, enabling you to make purchases and payments using your checking account funds.
What services does Truist offer at the West Palm Beach branch?
Services include deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury and trust services by appointment, international and retail wire transfers, leasing and cash management by appointment, and foreign currency exchange.
What languages are supported at the Truist West Palm Beach branch?
The branch supports both English and Spanish languages to assist customers.
What nearby medical facilities can I visit after banking at Truist?
Mesa Medical, a hospital and pharmacy, as well as Family Dentistry of Forest Hill and Juana M Geldres, a cosmetic dentist, are nearby health facilities you can visit.
Are there any nearby beauty salons or spas near Truist?
Yes, Dr. John D Button, Belleza 2000 Spa, and Heaven Beauty Salon are nearby beauty and spa locations you might consider visiting before or after your banking needs.
Where can I find nearby legal or financial professional services close to Truist?
Nearby are Bruce W Parrish, Jr, PA (bankruptcy lawyer), Young & Brooks, P.A. (legal services), Law Office of Stuart A. Young, and Swinarski & Co (accountant and trust services).
What options are available for contacting Truist or managing appointments?
You can call the main phone at +1 561-515-0056, use the toll-free number +1 800-786-8787, or schedule an appointment online via their reservation URL. Truist also offers mobile apps for both Android and iOS.