TD Bank

3.3
24 reviews

About

BankATMBusiness Banking ServiceTD Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Location

TD Bank
1841 Palm Beach Lakes Boulevard, West Palm Beach, FL
33401, United States

Hours

Reviews

3.3
24 reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
0
1 star
10
  • TJ
    T Jackson
    Jan 5, 2026
    5.0
    I visited TD Bank to cash a corporate petty cash check. Initially, I attempted to do so at Chase, as our corporate operations are banked there; however, Chase stated they could not assist. Since I maintain an account with TD Bank, I proceeded to the branch located in West Palm Beach. Upon entering, I observed a young man seated and asked if he was in line. He kindly offered that I could go ahead of him. There was a teller available, named Matthew. I approached Matthew, but he walked past me and then communicated to the young man that I could proceed ahead. The young man informed Matthew that he was permitting me to go ahead. It was only at that moment that Matthew acknowledged my presence. His manner was unprofessional; he was using Teams to communicate with someone else while I was providing my account number. TD Bank is one of several banks I utilize. This was the first time I encountered such unprofessional behavior at TD Bank, and I am concerned that the check may be held for several days. TD Bank should strive to improve its customer service standards.
  • AK
    Alan Kalish
    Nov 18, 2025
    5.0
    Most efficient, friendliest and professional bank I have ever worked with !!! Thank you all 🙏
  • JB
    J B
    Aug 12, 2025
    1.0
    It’s like the people at this bank don’t want to do their job. Every time I come in they find a new way to not help me. It honestly gets more creative every time. I will be closing my account soon due to this TD bank & the one on okeechobee and military. A complete waste of time at every visit. This is supposed to be the most “convenient” bank and all I’ve experienced are inconveniences. The people care more about looking cute than actually helping their customers.
  • JG
    June Gust
    Feb 24, 2025
    4.0
    Based on my experience. They don't have a line setup for the customer. They can't figure out who's first and after
  • DB
    Deepak Bansal
    Jan 4, 2023
    5.0
    Excellent service and staff.

Frequently Asked Questions About TD Bank

What are the regular lobby hours for TD Bank at 1841 Palm Beach Lakes Boulevard?

The lobby is open Monday through Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 11:00 AM to 2:00 PM.

What is the drive-through schedule for TD Bank during holidays?

TD Bank's drive-through is closed on November 11, November 27, and December 25. On December 24, it is open from 8:30 AM to 3:00 PM, and on December 31, it is open from 8:30 AM to 5:00 PM.