BankCredit UnionIBM Southeast Employees Credit Union
iTHINK Financial, established in 1969, is a growing and dynamic Credit Union, with more than 100,000 Members worldwide and $2 billion in assets. A Credit Union is a not-for-profit financial institution that is owned by its Members. Credit Unions generally offer high-yield deposits, low interest-rate loans and low fee structures. iTHINK Financial offers a complete range of products and services including: Checking and Savings accounts, Money Market accounts, Certificates, IRAs, First and Second Mortgages, Car Loans, Visa® Credit Cards, Business Services, and much more.
Jakorya was incredibly helpful during my car loan process. She was kind, attentive, and always quick to respond, whether in person, on the phone or through email. She made everything feel easy and took the time to help every step of the way, all while assisting others with the same level of care. Her professionalism and positive attitude truly stood out, and she represents iThink so well.
SC
Susie Clark
Dec 31, 2025
1.0
The worst! The teller was actually giving me the ugly stare as I walked out politely. They were getting loud with another customer and my teller was actually working on the other customers issue at the same time. I felt very uncomfortable in there and left.
RD
Rokeesha Deveaux
Dec 10, 2025
5.0
The moment I walked into the bank, Alexander had a smile on his face greeted me very professionally and was willing to help with all my needs, he was also very knowledgeable.
AH
Alen hernandez
Dec 3, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Excellent service!
I had an amazing experience at I Think Financial. The team that helped me was extremely professional, attentive, and knowledgeable. They made the entire process quick, easy, and stress-free. I truly appreciate the way they treated me—with respect, patience, and genuine customer care.
Highly recommended! I will definitely continue doing business with them.
GM
G Mosley
Nov 9, 2025
5.0
Opening an account with I Think Financial was one of the easiest and most pleasant banking experiences I’ve ever had. As long as you have your documents ready, the online account setup is straightforward and hassle-free — including ordering my debit card.
Their phone system is also incredibly well designed. It’s clear, easy to navigate, and actually works, which is a rarity these days.
When I visited the West Palm Beach branch in person, I was even more impressed. I don’t even want to call them “tellers” — they are truly financial advisors. I was helped by Alexander Thomas, and he was phenomenal: professional, kind, knowledgeable, and genuinely there to support my financial needs.
I truly hope this bank continues to grow and becomes one of the most well-known banks in America. Excellent service all around. Highly recommended!
What types of financial products and services does iTHINK Financial offer?
iTHINK Financial offers Checking and Savings accounts, Money Market accounts, Certificates, IRAs, First and Second Mortgages, Car Loans, Visa® Credit Cards, Business Services, and more.
Where is iTHINK Financial located in West Palm Beach?
iTHINK Financial is located at 2901 N Military Trl, West Palm Beach, FL 33409, US.
What are the customer service hours for iTHINK Financial?
The branch is open Monday to Thursday from 8:30 AM to 4:00 PM, Friday from 8:30 AM to 6:00 PM, and closed on Saturdays and Sundays.
How can I contact iTHINK Financial via email or phone?
You can reach iTHINK Financial by phone at +1 561-989-3177 or email at serviceplus@ithinkfi.org.
What is the main website for iTHINK Financial?
The website for iTHINK Financial is http://www.ithinkfi.org.
Is iTHINK Financial a bank or a credit union?
iTHINK Financial is a credit union, a not-for-profit financial institution owned by its members.
Are there any nearby financial services where I can get assistance with taxes or accounting?
Yes, nearby financial services include Block Advisors for accounting and H&R Block for tax services.
What nearby places can I visit for beauty and wellness before or after visiting iTHINK Financial?
Nearby beauty and wellness locations include Lily Nails, Energy V Barbershop, Asian Sunshine Spa Massage, and Shear Hair Experience.
Are there convenient food options near iTHINK Financial?
Yes, nearby eateries include Pho 16 (Vietnamese restaurant), ZENSHI Handcrafted Sushi, Art of Boba (bubble tea and coffee), Pizzaroma, Pizza Hut, Dom's Pizza, and Al Volo Pizza & Pasta.
Is there an ATM or pharmacy conveniently located near iTHINK Financial?
Yes, there is a Presto! ATM and a Publix Pharmacy nearby for your convenience.