Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.8
17 reviews
5 stars
10
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3 stars0
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4
- SDShawn DeWolfAug 15, 20251.0This branch is terrible. Their ATM is down constantly. I don't use their drive through because it is extremely slow. Last time I was in the drive through it took 9 minutes just to withdraw cash with no other cars in the drive through. I went to the atm today it was.down of course. I went inside, I gave the teller my BUSINESS DEBT CARD and requested to withdraw money from that account. She made me sign a paper because " it was a withdraw from a business account". When I got home and checked my accounts I realized she withdrew the money from my personal account. She was rude and uncaring, I almost think she did it on purpose or just incompetence. I always.have.issues with this branch when I go inside. This is not a one time thing, mistakes happen but this bank has always been rude,slow and uncaring. I dont leave reviews like this unless I really feel it's warranted. 000 stars. There's alot of other banks out there
- ALAshleigh LSep 15, 20234.0Millenial here. Not really a complaint but banks closing at 5 on a weekday . Seriously. If I work the same hours as the bank when do i get my money. Debit card hasnt sent and ive signed up over a week ago. Kinda wish i got one printed on the spot . So no ATM for me. Nicole , and the girls are absolutely a pleasure . Very warm and caring tellers. New to this bank . Heard alot of bad things but i could care less . Hate big name banks and how they treat people . So heres to a fresh start .
- JKJoseph KoprivecMay 17, 20231.0This bank is WORSE than BANK OF AMERICA I would not recommend this financial institution
- ESe sandberApr 11, 20215.0only good experiences here... Best customer service I ever had at a bank! Eric is an awesome banker - helped us with many things, including mortgage...
- JJJennifer JohnsonJul 27, 20191.0Husband and I have a joint account at SunTrust. He added me in May when we got married and had checks made out to both of us. I was told I could come by at a later date to update my last name since my ID was still in my maiden. Well fast forward to now when I finally have time. I go to this branch to make a deposit and change my name. First I make the deposit and the teller is fully aware of that I'm updating my last name. I have to wait to speak with one of the banker people to do this and there's a wait of 3 others. When they finally get to me the guy tells me my husband has to be here to update my name since it's a joint account. He even had the nerve to tell me he overheard my conversation with the teller. IF YOU KNEW I WAS HERE ALONE AND WHAT I WANTED TO DO WHY MAKE ME WAIT AND WASTE MY TIME. also the other branch on 192 specifically told me I wouldn't need my husband there when I asked because we work opposite schedules and I knew it would be near impossible to get us in to a bank together for a while. Thanks SunTrust for wasting my time. Also...its stupid to require this on a joint account for a husband and wife. I can see if it's not married people but seriously. This branch specifically is messed up.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular banking hours?
The Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at Truist?
Drive-through hours at Truist are Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, at a branch during business hours, or by phone at 844-4TRUIST (844-487-8487) from Monday to Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers checking and savings accounts. Checking accounts are for day-to-day transactions, while savings accounts help you save money for goals or emergencies.
What languages are supported at the Truist branch in West Melbourne?
The Truist branch in West Melbourne supports English and Spanish speakers.
What is the address and main contact number for Truist in West Melbourne?
The address is 175 Palm Bay Rd NE, West Melbourne, FL 32904. The main phone number is +1 321-608-9850.
Are there any nearby dining options close to Truist in Hammock Landing?
Yes, nearby dining options include Panda Express, Burger King, Wendy's, Noble Ice Cream, Chipotle Mexican Grill, and McDonald's, all within the Hammock Landing area, making it convenient to grab a meal before or after your visit to Truist.
Where can I find shopping centers near the Truist location?
Hammock Landing and Palm Crossing are nearby shopping centers where you can find various retail stores and services, conveniently close for combining your bank visit with shopping.
What are some nearby services or stores that customers might find useful around the Truist branch?
Nearby services include Petco Animal Supplies for pet needs, UPS Access Point for shipping, Sephora and Ulta Beauty for cosmetics, HomeGoods for home furnishings, and several gas stations like Mobil and Exxon & Mobil Stations for fueling your vehicle.