Truist

3.4
16 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5310 COUNTY ROAD 581, WESLEY CHAPEL, FL
33544, United States

Hours

Reviews

3.4
16 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
0
1 star
6
  • RH
    Ross Holmes
    6 days ago
    1.0
    Truist has become the worst company to deal with. If you have fraudulent activity they will let you know but then make ypu wait till it processes. Then YOU have to call them back and report the activity. After that they spend 30 days doing whatever they do and last they will send you a letter saying g they could not retrieve the funds. Absolutely worthless and then need to be better at taking care of their customers.
  • MC
    Michele Capiel
    Jun 16, 2023
    1.0
    Worst customer service
  • JC
    Jodi Carden
    Oct 21, 2022
    1.0
    They are a pain! Someone hacked our business rewards account SEVERAL times! We have not been able to get them back! It's a run around everytime and nobody can help or do their job. It's ridiculous that their system got hacked and now we can't get our points back. Definitely looking to bank somewhere else.
  • JB
    Jackie Barber
    Oct 10, 2022
    5.0
    Mandi Hardiman she is the best she explains things to me so I can understand it she is a sweetheart kind person she just a sweet sweet person I come in just to see her to do my business with truest thank you for being the best bank I've been coming to this bank for years and years and thank you truest for being the best bank.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.