Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
35 reviews
5 stars
12
4 stars
2
3 stars0
2 stars
2
1 star
19
- DCdavalco coleman5 days ago2.0Only one banker on duty
- MRMichael RoomeNov 10, 20251.0Closed before 5 refused to help lied about refund.
- NHNorm HanevichOct 24, 20255.0Eleonora is compassionate and professional.
- MAMirsad AlimanJul 16, 20251.0No wonder this is a 2.6 start worst ppl and bank around
- SDSal DalessandroJun 17, 20231.0I opened a checking account online and the next day I went into this branch to make my first deposit. The manager and teller had no urgency whatsoever and I waited in line for 15 minutes. I gave the teller my deposit along with my ID and SSN. She then proceeded to tell me that my account has been closed and that I need to speak with a banker. I sat for 10 more minutes waiting for a banker. The banker then told me that the “back office” closed my account and she doesn’t know why. She said she can open a new account for me but I won’t receive the $400 offer, which originally drove me to open the account to begin with. I was very upset, left, and called the Hunter’s Green branch. They were very helpful and confirmed to me that my account is OPEN and that I can make my deposit at their branch. The Banker, Teller, and Manager at the branch in Wesley Chapel, by PDQ, seemed to be lying to me for their own personal gain… which is very unethical. Idk if they did this because they get points for opening accounts or if they just didn’t want me to receive the $400 bonus, but I am very disappointed and will never go to this branch again. I was able to make my deposit at another branch with no problem at all.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Wesley Chapel?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What services does Truist offer at this location?
Services include deposit transactions, loans, credit cards, mortgage loans, insurance services, investment services, treasury and trust services, foreign currency exchange, cash management, and night depository service.
How can I open a new account at Truist?
You can open an account online, by phone, or at a branch during business hours. Branch visits provide immediate access to a temporary debit card.
Do Truist checking and savings accounts serve different purposes?
Yes, checking accounts are for daily transactions such as debit card purchases and checks, while savings accounts are meant for saving money toward goals or emergencies.
How do I activate my Truist debit card?
You need to activate your debit card online before using it for purchases or payments.
What are the general business hours for Truist in Wesley Chapel?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Are there places to eat near Truist in Wesley Chapel?
Yes, nearby restaurants include Tijuana Flats for Tex-Mex, EggTown for breakfast and American cuisine, Wolf's Den Wesley Chapel for American food and café options, and Pomodoro Pizza & More for pizza.
What fitness or wellness facilities are near Truist in Wesley Chapel?
F45 Training gym is nearby for sports and fitness instruction, and Planet Beach Seven Oaks offers tanning salon services.
Where can I get a haircut or beauty services near Truist?
Nearby options include Nirfa's Beauty Salon, Sport Clips Haircuts of Wesley Chapel, Oasis Nails for nail and hair removal services, and SalonCentric for beauty supplies.
Are there shopping options near Truist in Wesley Chapel?
Yes, you can visit Little Feet Shoes for footwear and clothing, Mattress Firm and Mattress One for mattresses, and Bob’s Carpet & Flooring for hardware and flooring products.