Truist

3.0
12 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
200 NOKOMIS AVE S FL 1, VENICE, FL
34285, United States

Hours

Reviews

3.0
12 reviews
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  • JJ
    J.W.
    Aug 18, 2025
    1.0
    Just had to pay $160 in annual fees to close an account for someone who has been deceased for almost 4 years. All because the person who helped close out the accounts initially did not follow through with their responsibility. STAY AWAY!!!!!!!!!
  • SG
    Susan Gastony
    Apr 19, 2024
    2.0
    Our former Truist branch closed and so we are now using the downtown Truist branch. I'm not getting good vibes there. I went in today with a question. Everyone was dressed in jeans and on their way to lunch. Did I want to make an appointment? The teller finally decided to talk with me; however, listening to her through the glass was difficult. Why couldn't she talk with me at a desk? There were three vacant desks available. The walls were dirty and in need of painting. The whole atmosphere (from staff to surroundings) seemed unprofessional/unkempt. Maybe it's time to switch banks.
  • GP
    GKZ Pat
    Dec 30, 2023
    1.0
    We opened an account 4 years ago when this bank was Suntrust. Then we went through the changes when Truist took over. We stuck with it on hopes the bank would be better. Now we find out that the Venice island branch is closed on Saturdays, not even window service at the drive through. I figure that in these days, most brick and mortar banks are on life support. No doubt, Truist is one of them.
  • RM
    Ronald Musselman
    Nov 26, 2022
    1.0
    The new online banking app is not smooth. When making a deposit through the app on a phone, the format is such that the final “deposit” button is hidden below the screen and one has to scroll down to see it. Otherwise, of course, it fails. Same with paying a credit card statement. I usually pay a few days ahead and schedule the payment for the day before the due date. This time I wanted to check to ensure I’d scheduled a payment. Called the downtown Venice branch and was told they can’t see any scheduled payments. And, wouldn’t you know, neither can I on their new app. So I was sent to headquarters and an hour later I gave up - lousy phone menu, lack of understanding of the problem by a mid-level Venice Truist agent, etc. Turns out that I just went ahead and paid my bill -was a duplicate. I’m looking elsewhere in Venice for a bank that has at least a 4.9 star rating.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.