At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Just had to pay $160 in annual fees to close an account for someone who has been deceased for almost 4 years. All because the person who helped close out the accounts initially did not follow through with their responsibility. STAY AWAY!!!!!!!!!
SG
Susan Gastony
Apr 19, 2024
2.0
Our former Truist branch closed and so we are now using the downtown Truist branch. I'm not getting good vibes there. I went in today with a question. Everyone was dressed in jeans and on their way to lunch. Did I want to make an appointment? The teller finally decided to talk with me; however, listening to her through the glass was difficult. Why couldn't she talk with me at a desk? There were three vacant desks available. The walls were dirty and in need of painting. The whole atmosphere (from staff to surroundings) seemed unprofessional/unkempt. Maybe it's time to switch banks.
GP
GKZ Pat
Dec 30, 2023
1.0
We opened an account 4 years ago when this bank was Suntrust. Then we went through the changes when Truist took over. We stuck with it on hopes the bank would be better. Now we find out that the Venice island branch is closed on Saturdays, not even window service at the drive through. I figure that in these days, most brick and mortar banks are on life support. No doubt, Truist is one of them.
RM
Ronald Musselman
Nov 26, 2022
1.0
The new online banking app is not smooth. When making a deposit through the app on a phone, the format is such that the final “deposit” button is hidden below the screen and one has to scroll down to see it. Otherwise, of course, it fails. Same with paying a credit card statement. I usually pay a few days ahead and schedule the payment for the day before the due date. This time I wanted to check to ensure I’d scheduled a payment. Called the downtown Venice branch and was told they can’t see any scheduled payments. And, wouldn’t you know, neither can I on their new app. So I was sent to headquarters and an hour later I gave up - lousy phone menu, lack of understanding of the problem by a mid-level Venice Truist agent, etc.
Turns out that I just went ahead and paid my bill -was a duplicate. I’m looking elsewhere in Venice for a bank that has at least a 4.9 star rating.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist bank in Venice Downtown?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch at 200 Nokomis Ave S open for in-person banking?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturday and Sunday.
What accounts does Truist offer for everyday transactions and savings?
Truist offers checking accounts for everyday transactions like debit card purchases, deposits, and digital money transfers. They also offer savings accounts designed for saving money toward a goal or emergency fund.
How can I open a new account at Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487), or by visiting a branch during business hours. Opening a CD requires a branch visit.
How do I activate my Truist debit card?
You can activate your debit card online. Activation is required to use your debit card for digital and in-person payments.
What financial services does Truist provide?
Truist offers services including deposit transactions, credit cards, business loans, mortgages, insurance, investment and wealth management, treasury, trust services by appointment, and foreign currency exchange.
What languages are supported at the Truist Venice Downtown branch?
The branch supports English and Spanish languages.
What nearby coffee shop can I visit before or after my appointment at Truist?
Seven Coffee & Pastries is a nearby coffee shop and cafe where you can enjoy coffee, smoothies, and pastries.
Are there any nearby parks near the Truist branch where I can relax?
Yes, Fountain Park is nearby and offers park facilities and attractions where you can relax before or after your visit to Truist.
Which nearby financial or insurance services can complement my banking needs at Truist?
Nearby you can find Roberts Insurance Group and Nationwide Mutual Insurance Company for insurance needs, and Medallion Financial Resources for financial advising and investing services.