Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
36 reviews
5 stars
14
4 stars
1
3 stars
3
2 stars
3
1 star
15
- JBJosh BennettSep 10, 20251.0Dealing with an identity theft case and I went to this bank to try and resolve the issue numerous times and have been told numerous times the issue was resolved. They are coming after me for over $3,000 for a credit card I never opened and had cancelled when I found out about it. Received paperwork stating the account was closed with $0 balance and then 5 days later they allowed a $2,900 transfer to another account. This bank keeps denying my claim and expects me to pay them money for an account that was fraudulently opened. I even cancelled the account right away and they are still trying to come after me and my family. I have a wife and kids and bills to pay. I don’t have time for this nonsense Truist Bank is trying to pull on me. DO NOT BANK WITH THESE PEOPLE. Go anywhere else. Please read their reviews if you don’t believe me.
- KPkaushal PatelSep 5, 20251.0Bad bad service
- KYKennedy YoungSep 5, 20251.0I went in to deposit a check and was met with the rudest employee. Every single time she asked a question, her responses and reactions were extremely rude. She was sure to visibly laugh and make snide comments after every response of mine clearly trying to degrade me. I simply wanted to deposit a check, the most basic request. I couldn’t imagine the frustration if someone had a more complex issue needing actual assistance and they were met with this poor level of customer service. I’ll never understand why people work in a service industry if they clearly hate their job and helping people. Evidently many have had similar experiences considering their reviews.
- RBRob BlakesleeAug 30, 20251.0The worst banking experience ever. They keep closing branches. Soon they will all be out of state.
- JBJanice BartonJun 30, 20253.0I had a major difficult issue with my debit card. Had to replace it and get a new one, in the meantime I had to get a temporary. This very sweet teller, Margaret, asked her supervisor, Jason, for help and all he did was roll his eyes and was extremely frustrated with the situation. He just walked away and she had to deal with it on her own. Margaret was amazing. Jason was awful. She should be in charge. I hope he learned a thing or two from this situation. He should go to Margaret for all his concerns going forward.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Venice Village?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
When is the drive-through service at Truist available?
The drive-through at Truist operates Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sunday.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours for a temporary debit card, or by calling 844-4TRUIST (844-487-8487) Monday through Friday 8 AM–8 PM, and Saturday 8 AM–5 PM.
What are the options for checking and savings accounts at Truist?
Checking accounts are for daily transactions like purchases and deposits, while savings accounts are designed for saving money towards goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using your checking account funds.
Which languages are supported at this Truist location?
This Truist branch supports services in English and Spanish.
What financial products and services does Truist offer?
Truist offers products including checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
Are there other banking options near Truist in Venice Village?
Yes, Liberty Savings Bank is nearby if you want to explore additional banking or credit union options.
What nearby dining options can I visit before or after banking at Truist?
Skillets, an American breakfast and brunch cafe, and Panda Express, a Chinese fast-food restaurant, are close by for convenient meals.
What other services are conveniently located near the Truist branch?
Nearby services include The UPS Store 7207 for shipping and printing, Visionworks for eye care and eyewear, and several real estate agencies like The Langham-Dilmore Team and Mark J Marsicovetere - Medway Realty.