Truist

3.2
19 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3511 BELL SHOALS RD, VALRICO, FL
33596, United States

Hours

Reviews

3.2
19 reviews
5 stars
10
4 stars
0
3 stars
0
2 stars
2
1 star
7
  • ML
    Marisa L
    Dec 31, 2025
    5.0
    Jonathan and Greg are amazing! They are truly nice people and always trying to be helpful with my business banking needs. I've only been going to this Branch for about 60 days and everybody knows me by name. It is a very nice branch! It is a very nice branch! The business and personal banking has been great. Thank you guys!
  • JJ
    Joy
    Oct 17, 2025
    5.0
    Such a great staff always helpful, knowledgeable. Really shows they care.
  • MS
    Michael Sue Wah Sing
    Oct 16, 2025
    2.0
    Thank all of you kind ladies and gentlemen for sharing your real life experiences in the banking industry I am now aware of the good banks and the rogue banks who are trying to get our business. I will continue to be the Mystery Shopper at these banking institutions. Meanwhile I would recommend TD bank of Valrico for excellent customer service, if you are not happy please ask to see the manager.
  • BC
    Brendan Carnes
    Oct 31, 2024
    5.0
    I am not a customer of Truist but needed help from someone at the Truist Valrico branch. I called and was pleased to find out that it was not an 800 number or AI answering the call. Greg answered and was able to assist me. Greg was very professional and assured me that he was willing and able to take care of the situation. Greg did a great job!! Thank you a bunch
  • LL
    lilponce100
    Mar 12, 2021
    1.0
    There is an Indian older lady she is rude. She is unprofessional, I’ve been with suntrust for 11years and this is the second time in this branch. The first time it was a nice lady that she helped me with a wire transfer and I only needed my license. The second time it was this rude lady asking too many questions and that my license didn’t work. She should be fired or she better be better at her job.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.